Manager of Software Engineering, Affirm
Account Management
CA$181-241k
+ Equity
Buy-now-pay-later card for online and in-store
Posted today
Buy-now-pay-later card for online and in-store
1001+ employees
Posted today
CA$181-241k
+ Equity
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- Typically 6-8+ years in software engineering, including 3+ years managing engineers (or equivalent leadership experience)
- Experience delivering consumer-facing software and driving execution through ambiguity
- Experience designing, developing, and launching backend systems at scale with technologies like Python, Kotlin, AWS, MySQL, and Kubernetes
- Experience developing web apps using declarative UI frameworks like React or Vue
- Technical judgement to guide architecture and quality decisions, and to hold a high bar on engineering practices
- Hands-on technical leadership: Expectation to stay close to the code and architecture, including doing design/code reviews, pairing when useful, and contributing directly as needed to unblock delivery and maintain a high engineering bar
- Proven track record in stakeholder management, ownership, and successful delivery
- Demonstrated ability to grow, lead, and support high-performing engineering teams
- A humble, team-first leader who actively contributes to a strong team culture and invests in the development of peers
What the job involves
- We are looking for a seasoned Engineering Manager to lead our Account Management team
- Account Management is a full stack team that owns the customer-facing self-service channels that customers depend on to manage their auth, identity, and security related state — operationally critical surfaces that directly affect customer experience, support efficiency, and fraud/risk outcomes
- Working in tight partnership with our internal decisioning, checkout, risk, security, and analytics teams, this role requires a strong cross-functional leader that can effectively manage competing priorities while providing rigorous, end-to-end, technical stewardship
- Lead and manage a team of engineering managers and software engineers, supporting their growth and performance through regular feedback, career development, and coaching
- Create a long term technical roadmap that enables the team to keep up with our fast growing business
- Establish OKRs and critical metrics to set the engineering team’s direction and measure its success
- Remove roadblocks, manage team priorities, and maintain high team productivity and morale
- Drive continuous improvement in engineering processes and tools
- Collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed
- Build relationships with people across engineering and other organizations for the design, implementation, roll-out and maintenance of projects
- Own availability and performance of your team’s systems
- Occasionally contribute to hands-on technical work when needed, such as architecture discussions or mentoring on complex technical issues
- Build a strong engineering culture around innovation, accountability, empathy, and execution
- Coach, develop, retain, and build individual growth plans for both engineering managers and individual contributors within the team
- Drive hiring and onboarding efforts to grow a diverse, high-performing team
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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