Regional Director, ModernFi
$130-180k
Offers Equity and Commission
Deposit management for financial institutions
Open for applications
Deposit management for financial institutions
1-20 employees
Open for applications
$130-180k
Offers Equity and Commission
1-20 employees
Company mission
To increase the stability and performance of US financial institutions and the communities they serve.
Role
Who you are
- Energized by collaborating with clients and experience in a revenue-generating function
- 5+ years of experience in relationship management, account management or similar roles
- Excellent communication and interpersonal skills for client-facing and internal interactions
- Energized by meeting with key partners in person (and willingness to travel accordingly)
- Proven ability to manage multiple clients and work streams simultaneously
- Strong problem-solving skills and attention to detail
- High level of organization and professionalism, and comfort with data-driven marketing practices
- Ability to handle nebulous problems and shifting priorities with flexibility, patience, and skill
- Excited by the prospect of life- and career-changing work in a startup environment
- High EQ, trustworthy, and calm under pressure
- Strong understanding of financial systems, markets, technology, and banking
What the job involves
- As an Account Manager at ModernFi, you will work directly with the founding team and Institution Success team to onboard and support our bank and credit union customers
- You will play a crucial role in ensuring customer satisfaction with ModernFi’s onboarding and operational support, driving product adoption, and fostering long-term relationships with our clients
- Your efforts will help banks and credit unions better serve their communities, contributing to the financial health of millions of Americans
- Lead the institution onboarding process, ensuring a smooth transition from sales to active usage of ModernFi's platform
- Conduct comprehensive product training sessions for clients, ensuring they understand and can effectively utilize all platform feature
- Oversee joint marketing activations with customers, coordinating between internal teams (Institution Success, Marketing, Sales) and client stakeholders
- Provide ongoing support to customers, addressing inquiries and resolving issues promptly
- Regularly check in on customer usage, identify patterns, and proactively suggest ways to increase platform utilization
- Develop and maintain strong, long-lasting customer relationships, serving as the primary point of contact
- Work closely with founding team and the Institution Success team to develop strategies for increasing customer engagement and usage
- Identify and communicate upsell opportunities to the Sales team based on customer’s ALCO and strategic growth goals
- Gather and communicate customer feedback to the product and founding to drive platform improvements
Our take
Rising interest rates and the recent collapse of prominent banks have triggered a mass exodus of deposits from smaller institutions. This "deposit runoff" has left community and regional banks scrambling to retain funds, impacting their growth and stability.
ModernFi offers an end-to-end deposit management platform to address this very issue. Its "deposit network" connects smaller banks with high-value depositors, facilitating deposit sourcing, automated fund sweeping, and enhanced security for depositors. This network acts as a lifeline for smaller banks, helping them attract and retain crucial funding.
Recent investment will fuel the company's expansion in several areas, with the ultimate goal of becoming a one-stop shop for bank CFOs, offering a comprehensive suite of solutions for managing the entire deposit lifecycle. With strong market demand and a clear roadmap for expansion, ModernFi appears well-positioned to navigate the shifting landscape of banking and become a vital resource for community and regional banks in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jan 2024
$18.7m
SERIES A
Feb 2023
$4.5m
SEED
Total funding: $27.7m
Company benefits
- Unlimited PTO
- Premium health, dental, and vision insurance
- Company equity
Company HQ
Civic Center, New York, NY
Leadership
Paolo Bertolotti
(CEO)Graduated from Massachusetts Institute of Technology with a PhD in Complex Systems and Statistics. They are currently a Lecturer in Statistics at Columbia University.
Adam DeVita
(COO)Graduated from Columbia University with a Bachelor's Degree in Economics and Mathematics. Previously a Product Manager at Citi.
Bennett Johnsen
(Chief Compliance Officer)Graduated from Princeton University with a Degree in Economics and Finance. Previously worked at Texas Exchange Bank as a Chief Credit Officer and Chief Financial Officer.
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