Director of Product & Portfolio Operations, Accela

• 10+ years of experience in product operations, program management, or agile delivery within high-growth tech or SaaS environments
• 5+ years in a senior leadership role, managing cross-functional or matrixed teams
• Proven track record leading large-scale, cross-functional product/tech initiatives from concept to delivery
• Deep experience with Agile, Scrum, SAFe, and Lean Portfolio Management
• Strong analytical skills; fluent in interpreting data and driving decisions through metrics and insights
• Highly effective communicator with the ability to tailor messaging across executives, teams, and stakeholders
• Proficiency with tools like Jira, Confluence, Aha!, and analytics/reporting platforms

Desirable

• We are seeking a strategic, results-oriented Director of Product & Portfolio Operations to lead and scale the Product and Lean Portfolio Management function across our technology organization
• This is a critical leadership role responsible for operationalizing strategy, ensuring cross-functional alignment, and driving executional excellence at scale
• You will build and lead the systems, frameworks, and teams that bridge long-term vision with day-to-day execution—enabling clarity, agility, and measurable impact across product and engineering
• Lead the design and execution of product and portfolio operations strategy aligned with company and product goals
• Translate strategic objectives into executable roadmaps, initiatives, and delivery frameworks
• Drive portfolio-level visibility, prioritization, and alignment across product and technology teams
• Program Execution & Delivery Management
• Oversee planning, coordination, and execution of complex, cross-functional initiatives
• Ensure on-time, in-scope, high-impact delivery of business-critical programs
• Manage dependencies, surface risks, and proactively address blockers across initiatives
• Standardize and scale operational frameworks across intake, roadmapping, planning, and delivery cycles
• Define and evolve agile product development processes that support scalability, transparency, and continuous improvement
• Maintain governance structures, compliance, documentation standards, and risk management processes
• Define and monitor KPIs to track product, portfolio, and program performance
• Collaborate with data and analytics teams to enable data-driven prioritization and executive reporting
• Create dashboards and reporting structures that provide visibility across strategic programs
• Own and evolve the product operations tech stack (e.g., Jira, Aha!, Confluence) to support scalable and efficient collaboration
• Ensure consistent usage and adoption of tools across all product and engineering teams
• Cross-functional Alignment & Enablement
• Serve as a key integrator across product, engineering, design, marketing, customer success, and executive leadership
• Drive cadence and synchronization across teams, ensuring consistent planning rhythms and roadmap alignment
• Foster shared accountability through OKRs, goal tracking, and roadmap transparency
• Build, lead, and mentor a high-performing team of product operations and program leaders
• Cultivate a culture of ownership, collaboration, and operational excellence
• Champion continuous improvement and change management practices across the organization