Senior Analyst Consumer Compliance, Current
Complaints
$85-110k
+ Equity + Discretionary performance bonus program
Online banking & financial services
Be an early applicant
Online banking & financial services
201-500 employees
Be an early applicant
$85-110k
+ Equity + Discretionary performance bonus program
201-500 employees
Company mission
To build the future of banking.
Role
Who you are
- You have at least four (4) years of relevant experience
- You love research; you are a great writer; you are great with data; you are fanatically detail-oriented; you hold yourself to the highest standards in everything you do; you are excited to learn new subject matter and new technologies; you are flexible and collaborative; you embrace change; you want to be part of a team of high performers that works closely together to excel
- You are looking for an opportunity for professional growth in a role that will allow you to learn our business and collaborate broadly across a dynamic and innovative company
- Prior experience in the following will be ideal:
- You have also worked at a fintech or a bank, or in law or consulting
- Handled customer complaints
- You are familiar with consumer finance regulations (such as Reg E and Reg Z) and investigations
What the job involves
- We are looking for a Consumer Compliance Senior Analyst (Complaints) to join our growing team. You will be an individual contributor, with an immediate focus on the regulatory complaints response process and related reporting. You may also have the opportunity to contribute to special consumer compliance projects as needed
- Our Consumer Compliance team promotes Current’s adherence to consumer protection laws, regulations, rules, and standards when interacting with the public and our customers. As a consumer compliance analyst, you may contribute to this important work in many ways
- Regulatory Complaint Response:
- Analyze communications of dissatisfaction from our customers to identify potential regulatory risk; research individual cases
- Carefully and efficiently draft detailed and accurate formal written responses to customers, bank partners, and regulators
- Work in collaboration with other team members to escalate issues and create actionable reporting
- Special Projects: Current Compliance moves fast, and our risks and priorities are constantly in flux as our business evolves. That means everyone on our team is regularly asked to pitch in and take on additional projects that may be a departure from prior day-to-day responsibilities
Our take
Current is a neobank offering digital banking services, with a focus on younger generations and paycheck-to-paycheck customers. It offers a swathe of innovative services including on-demand pay and overdraft protection to people underserved by traditional institutions.
Younger customers are expected in the coming years to pivot from legacy institutions to the higher functionality and lower costs of consumer-first neobanks like Current. By netting an average customer age of 27, Current is establishing itself as a pack leader among rival but less well-funded neobanks like Step or Till.
It is also successfully competing with legacy institutions by exploiting the relatively adaptive nature of neobanking. Current has previously offered customers advanced access to stimulus checks, and is seeking to expand into crypto. The company continues to raise funding which supports its continued growth and an accelerated path to profitability.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2026
$80m
SERIES E
Apr 2021
$220m
SERIES D
Total funding: $472.6m
Company benefits
- Company equity
- Flexible vacation policy
- Commuter benefits
- Discretionary bonus program
- Medical, Dental & Vision
Company HQ
Little Italy, New York, NY
Leadership
Stuart Sopp
(Founder & CEO)Worked as a Trader for BNY Mellon and Deutsche Bank for a combined 9 years before serving as Head of Trading at Citi and Morgan Stanley. Left this role after 5 years to found Current in June 2015, working as CEO ever since.
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