Manager of Project Management, Procore
Public Sector
$122.8-168.8k
OTE
$104.4-143.5k
BASE
+ Equity
Construction management platform
Be an early applicant
Construction management platform
1001+ employees
Be an early applicant
$122.8-168.8k
OTE
$104.4-143.5k
BASE
+ Equity
1001+ employees
Company mission
To connect everyone in construction on a global platform.
Role
Who you are
- If you’re passionate about leading teams, driving impact, and optimizing service delivery—apply today
- 7+ years of customer success and service experience supporting SaaS platforms, including onboarding, training, project management, and client relationship management, with at least 2+ years focused on Public Sector clients
- 4+ years of experience directly leading and developing high-performing teams
- Proven experience creating and delivering complex, six-figure+ Statements of Work, including full project management across budget, timelines, deliverables, and milestones, with the ability to effectively communicate status, risks, and progress to Enterprise leaders and C-level executives
- Experience delivering services to Enterprise-level Public Sector clients in collaboration with Technical Services and Sales, with a deep understanding of value drivers in both recurring revenue and professional services business models
- Proven experience navigating the RFP process and crafting tailored RFP responses for Public Sector agencies
- Customer-oriented with strong analytical and problem-solving skills, a history of managing customer expectations, and negotiating appropriate resolutions to issues
- Enthusiastic and creative leader with the ability to inspire and motivate others, influence through persuasion and negotiation, and drive consensus-building
- Strong empathy for customers combined with a passion for revenue growth, an analytical and process-oriented mindset, and a demonstrated desire for continuous learning and improvement
- Excellent communication and presentation skills, with deep understanding and experience in Professional Services Automation, Financial, Construction, Customer Relationship Management, Project Management, or ERP software solutions; experience related to Top ENR construction and/or financial industry is a plus
- Up to 25% travel; Bachelor’s degree preferred
What the job involves
- Procore is seeking a Manager of Project Management, Public Sector to own, drive, scale, and inspire a team of talented individuals focused on leading professional services delivery projects for our Public Sector customers
- The Professional Services team is vital to Procore, instrumental to long-term profitability, and encompasses onboarding, training, services, and product adoption
- This role will focus on evolving our current implementation processes to scale at hyper-growth speeds and deliver on Professional Services commitments while leading a team by Procore’s values of Openness, Optimism, and Ownership
- As a Manager of Project Management, Public Sector you’ll partner with Sales, Technical Services, and Public Sector clients to oversee project execution, ensure Statement of Work compliance, and refine operational metrics
- Use your project management expertise, leadership skills, and customer-centric mindset to enhance service delivery, create efficiencies, and elevate the client experience
- This position reports into the Director of Professional Services
- Own the overall success of a team of project managers overseeing our medium to large sized business accounts from Federal, State, and Local Government, Education and Healthcare industries
- This includes planning, executing and staffing to assure an outstanding client experience that decreases time to fast value and drives renewals and contract expansions
- Provide oversight on active projects to ensure proper management of Statements of Work and delivery of commitments for up to six-figure services offerings while also maintaining compliance with company policies and SOX requirements
- Attain mastery over and become a subject matter expert in Procore services engagements, while creating efficiencies in processes and procedures to promote product adoption and faster software implementations
- Track and measure KPIs (including Billable Utilization, On-Time and On-Budget projects, and rapid customer adoption), project milestones, onboarding tasks, advocate for Procore clients and manage escalations with effective client resolutions
- Grow the effectiveness of the project management team by refining operational metrics, creating reporting and review cadences, and providing status updates to the executive team
- Develop employees, retain talent, and define career paths
- Collaborate with Sales, driving services scoping and discussions during the sales process, while also connecting with Clients and Prospects to deliver the value of our implementation services
Application process
- We’re looking for someone to join us immediately
Our take
Construction tech company Procore offers a cloud-based construction management platform. With substantial productivity gains and cost reductions on the table for construction companies that digitize more efficiently, Procore’s offerings are an attractive prospect for those operating in the industry.
Founded in 2002, Procore now serves over 15,000 businesses, providing a range of products for preconstruction, project management, and resource and financial management. Its platform is built atop multi-zone cloud infrastructure, and is able to house every app, document, and person involved in projects, providing visibility that simplifies processes for everyone involved.
With promising stock performance and a legacy position in the construction tech sector, Procore seems likely to continue a steady upward trajectory in this growing market. The company published its first Environmental, Social and Governance report in 2022, highlighting its commitment to work towards a more sustainable future, and has continued to develop integrations and partnerships to improve its offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2020
$150m
LATE VC
Sep 2019
$94.9m
SERIES I
Total funding: $567.8m
Company benefits
- Comprehensive healthcare benefits, long-term disability, life insurance and other wellness resources
- Values-driven PTO that is based on openness, ownership and optimism – take the time you need when you need it
- Retirement benefits such as a 401k or RRSP with employer contribution (varies by country).
- Employee Stock Purchase Plan for eligible employees
- Employee enrichment program with classes and programs for personal and professional development
- Procore Perks - a reimbursable stipend for purpose-driven goods and services that support work/life well-being and physical and financial wellness
- Family building benefits including fertility treatments (with some medical plans) and cash benefits to support adoption and surrogacy
Company HQ
Carpinteria, CA
Leadership
Tooey Courtemanche
(CEO)Worked as a Software Engineer at Skip Steveley & Associates after graduating from the University of Arizona. They were also CEO of Webcage, a software consultancy company.
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