People Operations Lead, Mill

• 4–6 years of experience in People Operations or HR
• Experience people systems and benefits, preferably in a multi-state or startup environment
• Familiarity with different HR systems (e.g., Gusto, Rippling, Justworks etc)
• Strong understanding of HR compliance and employment regulations
• Detail-oriented, highly organized, and excellent with follow-through
• Empathy-driven with a people-first mindset and strong communication skills
• Comfortable with ambiguity and excited to build systems from the ground up
• Inspired by Mill’s mission to keep food out of landfills

Desirable

• As our People Operations Lead, you’ll play a key role in shaping and scaling the infrastructure that keeps our team running smoothly
• From managing critical systems like benefits to streamlining HR systems and processes, you’ll be the go-to expert for our teams on the smooth People Ops—and a critical partner in ensuring an exceptional employee experience as we scale
• This is a hands-on role for someone who loves understanding and improving systems, thrives in fast-paced environments, loves diving into the data and cares deeply about the people behind the processes
• Manage employee benefits administration, including enrollments, renewals, and vendor relationships, including leading annual open enrollment and support employee questions around benefits and compensation
• Monitor compliance with federal, state, and local employment laws and reporting requirements
• Maintain and improve our HRIS and look for innovations or efficiencies we can achieve
• Innovate on and scale, people-friendly systems for onboarding, offboarding, and performance management
• Manage employee data and documentation, ensuring accuracy, privacy, and compliance
• Develop and document HR policies and procedures that reflect our culture and values
• Partner with Finance and Legal teams to support audits, reporting, and compliance efforts
• Identify and implement tools and processes that streamline the employee lifecycle and enhance the overall employee experience
• Support org-wide People initiatives including performance cycles, internal communications, and employee engagement efforts / cultural events. Help us maintain a high-touch employee experience even as we scale