Principal Product Operations Manager, Apollo.io

• This role is perfect for a strategic and execution-focused leader who thrives in hyper-growth SaaS environments and is looking forward to rolling up the sleeves to solve complex problems
• 7+ years of experience in a high-growth SaaS environment, with 4+ years of experience in Product Operations, Product Strategy, or Product Management
• Deep expertise in product development processes, data analytics, and experimentation frameworks
• Strong product analytics skills & experience with product metrics setting and tracking
• Experience working in a product-led growth (PLG) organization and scaling Product Operations in a fast-moving SaaS company
• Exceptional stakeholder management skills, with a track record of influencing and building relationships with executives and cross-functional teams
• Excellent ability to simplify complex strategies into clear, actionable recommendations
• Ability to operate autonomously in a high-growth, ambiguous environment while driving clarity and alignment
• A results-oriented individual who takes ownership of both successes and learnings, with a bias toward action and experimentation in ambiguous situations
• Strategic & Execution-Oriented: You thrive at setting long-term operational strategies while executing with urgency and precision
• Systems Thinker: You excel at designing simple processes that optimize workflows across Product, Engineering, and GTM functions
• Data-Driven Leader: You use insights, analytics, and experimentation to drive better decision-making and product outcomes
• Customer-Obsessed: You ensure customer feedback is deeply integrated into how we build and improve products
• Cross-Functional Influencer: You collaborate effortlessly across teams and influence senior stakeholders without direct authority
• Master Simplifier: You turn complexity into structured, scalable solutions that enhance speed and efficiency

• As a Principal Product Operations Manager, you will build and scale the product operations at Apollo.io, enabling the Product organization to execute with excellence, make data-driven decisions, and drive cross-functional alignment
• Reporting directly to the Chief Product Officer (CPO), you will be a force multiplier for the Product, Engineering, and GTM teams—ensuring alignment, efficiency, and data-driven decision-making at scale
• You will be responsible for designing and implementing the systems, processes, and insights that enable our product teams to build, launch, and scale with focus and urgency
• Your work will ensure that Apollo.io remains a best-in-class product-led growth (PLG) organization as we continue our rapid expansion
• Define and execute the Product Operations strategy, ensuring operational excellence across Apollo.io’s fast-paced Product organization
• Partner with the CPO and Product Leadership Team to drive executional alignment and optimize product development workflows
• Build and refine processes for roadmap planning, prioritization, communications and cross-functional collaboration, ensuring teams operate efficiently at scale
• Design and drive all repeatable product cadences to optimize for organizational velocity and cross functional alignment
• Structure and lead Product Business Reviews, tracking key KPIs to measure success, adoption, and customer engagement
• Design scalable mechanisms to collect, synthesize, and prioritize feedback from Sales, Customer Success, Support, and external users
• Identify and implement scalable systems, tools, and automation to enhance product operations efficiency. Bring in best in class AI products for the team
• Document and maintain best practices, templates, and playbooks for Product teams as Apollo.io scales
• Drive sustainable approaches to scaling the team from new hire onboarding to team culture and knowledge sharing

• Remote first
• Great compensation package and culture

Total funding: $251.2m

Apollo's sales intelligence and engagement platform integrates with companies’ existing internal tools, such as LinkedIn, Salesforce and Hubspot, to increase and optimize sales and marketing leads. Rather than simply employing a volume-heavy approach to leads, Apollo’s software allows users to focus on more convertible prospects, while automating task management and workflow.