IT Manager, EliseAI
$90-160k
+ Equity
5 days a week in office
AI leasing agent & assistant
Job no longer available
AI leasing agent & assistant
101-200 employees
Job no longer available
$90-160k
+ Equity
5 days a week in office
101-200 employees
Company mission
To improve business efficiency without sacrificing human connection, and to make quality housing more accessible.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience in IT security, systems administration, and network management
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams
- Strong interpersonal, problem-solving skills and attention to detail
- Proficiency in device management platforms such as JAMF and Hexnode
- Demonstrated experience in administering and configuring Single Sign-On (SSO) solutions such as Okta, Rippling, and Google, including user provisioning, authentication policies, and integration with various applications and systems
- Familiarity with access control systems, Zoom Rooms management, and inventory tracking software
- Experience with compliance frameworks such as SOC2 and a commitment to maintaining compliance standards
- Strong knowledge of cybersecurity best practices, including threat detection and incident response
- Relevant certifications (e.g., CISSP, CompTIA Security+, JAMF Certified Administrator) are a plus
What the job involves
- We are seeking a skilled IT Manager to join our dynamic team
- The ideal candidate will be responsible for managing various aspects of our IT infrastructure, with a primary focus on technical support, cybersecurity, device management, access control, and vendor relationship
- This will include working on immediate needs as well as planning and implementation, defining processes and policies, and collaborating with other teams
- Provide timely and proficient ad hoc technical support to employees, resolving inquiries related to technology issues, including software, hardware, network connectivity, tools and systems
- Assist with technical support for conference room and meetings/conferences as needed
- Implement and manage robust cybersecurity measures to protect company assets from external threats, including phishing attacks and malware
- Conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems
- Administer and maintain SSO solutions to streamline user authentication processes across various platforms and applications
- Handle user provisioning and deprovisioning efficiently to ensure access control and data security
- Oversee the management of company devices (laptops, mobile devices, etc.) using JAMF and Hexnode, ensuring compliance with company policies and security standards
- Deploy software updates, patches, and security configurations to devices as needed
- Manage access control systems and protocols to regulate user access to sensitive information and resources
- Implement and enforce access control policies to safeguard company data
- Maintain and support Zoom Rooms infrastructure, including setup, configuration, troubleshooting, and optimization
- Collaborate with relevant teams to ensure seamless integration of Zoom Rooms with other IT systems
- Maintain accurate records of company-owned equipment, including laptops, mobile devices, and peripherals
- Coordinate procurement and asset tracking processes to ensure efficient inventory management
- Maintain office dashboards tailored to the specific needs of different departments, providing real-time insights into relevant metrics and key performance indicators (KPIs)
- Work closely with internal teams and external auditors to achieve and maintain Vanta and SOC2 compliance
- Implement necessary controls and procedures to address compliance requirements effectively
- Prepare and configure laptops for new employees, ensuring they have the necessary software, security settings, and access permissions
- Provide training and support to new employees on IT policies and procedures
- Cultivate and maintain positive relationships with vendors, including internet providers and other IT service providers
- Negotiate contracts, oversee service agreements, and resolve any issues or escalations with vendors in a timely manner
Our take
Contactless human interaction through technology has thrived in recent years, and this has impacted the real estate industry greatly. A significant reexamination is needed in regard to how estate agents serve and communicate when in-person interactions are less feasible. EliseAI, previously MeetElise, provides AI-powered leasing agent software that aims to solve this problem.
The company deploys machine learning to fill communication gaps between agents and clients, in addition to providing mixed reality solutions for digital property viewings. The startup claims that their software increases conversion rates from traditional leasing methods and tools by more than 65%, responding instantly to 90% of custom inquiries for over 250,000 properties. 60% of the top 50 real estate businesses in the US use EliseAI, whilst 30 million residents and prospective customers have had conversations with the AI.
Estate agents across the globe have developed digital platforms to serve customers digitally. However, EliseAI presents an all-in-one solution that aims to support estate agents and their clients, regardless of whether in-person communication is possible. Funding secured by the company will be used by to propel its growth and prop up its already secured equity capital.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2024
$75m
SERIES D
Jun 2023
$35m
SERIES C
Total funding: $141.9m
Company benefits
- Equity
- Medical, Dental and Vision premiums covered at 100%
- FSA & HSA plans
- Commuter benefits
- 401k
- Long & short-term disability, and life insurance
- Unlimited PTO
- Up to 12 weeks fully paid parental leave
- Flexible hours
- Paid lunch
- Development opportunities
- Fitness stipend
- Social events
Company values
- Be Great, Do Good - We think big and act intentionally to have a positive impact on the world
- Be An Owner - Identify problems, start and own your projects, communicate your progress, and measure its success
- Progress Over Perfection - Don’t let the instinct to make things perfect prevent you from moving forward
- Dive Deep - The best problem solving happens when you thoroughly investigate and analyze an issue
Company HQ
Midtown South, New York, NY
Articles
Leadership
Minna Song
(CEO)Majored in Computer Science at MIT, and studied at the University of Cambridge. Interned at Microsoft and then co-founded Influencers Required in 2014.
Stoyan Stoyanov
(CTO)Studied Computer Science at the University of Cambridge, graduating in 2014. Co-founded Influencers Required with Minna.
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