Senior Software Engineer, Poppulo
€61-75k
+ Variable and short-term incentives
More information about location
Customer & employee communications experience software
Be an early applicant
Customer & employee communications experience software
501-1000 employees
Be an early applicant
€61-75k
+ Variable and short-term incentives
More information about location
501-1000 employees
Company mission
To help businesses connect people, systems, and ways of working to deepen relationships and move forward together.
Role
Who you are
- The ideal candidate brings solid SaaS experience, hands-on exposure to AWS managed & serverless technologies, and a strong understanding of distributed systems and modern software engineering best practices
- 5–8 years of software development experience delivering production-grade applications in distributed or SaaS environments
- Strong experience in either Node.js / TypeScript (including asynchronous programming and modular architecture) or Java (Spring Boot, concurrency, RESTful services), and familiarity with React (or similar modern front-end frameworks)
- Solid understanding of distributed systems, multi-tenancy concepts, RBAC, and SaaS security principles
- Hands-on experience with Microservices Architecture, Docker, Kubernetes, and AWS cloud services a plus
- Experience implementing observability best practices (metrics, logging, tracing, alerting)
- Working knowledge of event-driven systems (Kafka, SNS/SQS, Event-Bridge, Kinesis)
- Experience contributing to CI/CD pipelines, Git workflows, and automated testing (JUnit, Jest, Playwright, etc.)
- Demonstrated ability to design for scalability, performance, and fault tolerance within a defined product domain
- Familiarity with infrastructure as code (Terraform, CDK) is desirable
- Strong problem-solving skills and the ability to troubleshoot complex production issues
- Effective communication skills with technical and cross-functional stakeholders
- Commitment to continuous learning and improving engineering practices
- We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive
What the job involves
- We are looking for a Senior Software Engineer to contribute to the technical excellence and scalability of our SaaS Employee Experience platform
- You will serve as a senior hands-on engineer within your team - designing and implementing complex features, improving system performance and reliability, and supporting the growth of other engineers
- This role is a key technical contributor within the engineering team
- You will translate architectural guidance into robust, maintainable implementations and contribute to architectural discussions through strong technical execution and domain expertise
- Design and develop high-quality, scalable systems and services aligned with architectural standards and product requirements
- Implement microservices and APIs with strong emphasis on maintainability, performance, observability, and reliability
- Own complex features or components from design through deployment, including testing, monitoring, and operational support
- Collaborate closely with Principal Engineers, Architects, Product Managers, and DevOps to ensure high-quality and consistent delivery
- Build and enhance services leveraging AWS serverless, event-driven, and container-based technologies (Lambda, ECS, SNS, SQS, DynamoDB, Event-Bridge, RDS, etc.)
- Ensure solutions adhere to authentication, authorization, and security best practices (OAuth2, OIDC, RBAC, etc.)
- Participate in code reviews and uphold best practices in coding, design, testing, and CI/CD pipelines
- Support observability initiatives by contributing to metrics, logging, tracing, and alerting improvements
- Proactively identify and address technical debt, reliability risks, and areas for continuous improvement
- Contribute to compliance and data protection requirements including GDPR and PII handling best practices
- Participate actively in agile ceremonies and contribute to continuous improvement of engineering processes
- Demonstrate alignment with company values and promote an inclusive, collaborative engineering culture
Our take
Poppulo delivers the world’s first communications experience platform, Poppulo Harmony, that unites multiple communications channels in one content creation and publishing experience. Through the Harmony platform, businesses can improve both internal and external communications, improving employee engagement and the customer experience.
Poppulo was first launched as an email marketing solution, but it underwent a dramatic rebranding in order to focus on internal communications. This move proved successful, with the company going on to serve thousands of businesses including Santander, Rolls-Royce and ASOS. And in 2021, a merger with Four Winds saw Poppulo valued at around $1B, establishing it as a major player in the communications market.
It was in 2022 that Poppulo released the Harmony platform, adding customer communication capabilities to its employee engagement toolkit, and becoming a one-stop-shop for all its clients' communication needs. Since then, the company has focused on international expansion and strenghthening its leadership team, while contunuing to invest in AI. Most recently, Poppulo became the first digital signage provider to achieve ISO 42001 certification for Responsible AI, reinforcing its position as a trusted, enterprise-ready platform as AI becomes increasingly central to workplace communications.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (1 round)
Jan 2019
$35m
LATE VC
Total funding: $35m
Company benefits
- Competitive salary and additional variable compensation
- Remote-friendly working
- Flexible working hours
- Opportunity to grow and progress
- Wellbeing programs
- Office events and socials
- Top of the range toolset
Company HQ
Civic Center, Denver, CO
Leadership
Ruth F.
(CEO)Prior to joining Poppulo in 2023, Ruth was the COO and President of Commercial Operations at Sovos. She also served as an EVP and GM of Retail/Consumer Payment Solutions & Payment in Public Cloud at ACI Worldwide.
Eoin Byrne
(CPO)Prior to joining Poppulo in 2022, Eoin spent 5 years at Lidl US as a Senior DIrector of HR, Head of HR, and Chief HR Officer. Before that, he worked as the Head of Diversity and Inclusion, HR Engagement at Lidl, Germany and spent nearly 9 years at Lidl Ireland as Sales Operations Manager, Regional Administration Executive and Head of Engagement and Employee Relations.
Mike Shapaker
(CMO)Prior to joining Poppulo in 2023, ike spent 14 years at ChannelAdvisor, holding various roles including VP of Product Management and CMO.
Alejandro Wyszkowski
(CFO)Prior to joining Poppulo in 2025, Alejandro was an Executive Director of Finance and Administration at Vista Equity Partners. He also served as a Chief Business Development Officer/CFO at OPIE Software.
Glenda Kirby
(CCO)Prior to joining Poppulo in 2023, Glenda spent 3 years at Indeed. While there, she was the VP of CLient Success EMEA, SEA, India, Australian & New Zealand. Before that, she spent 5 years at LinkedIn, as a Senior Manager of Customer Success and Director of Customer Success EMEA & LATAM.
Frank Gauld
(CPTO)Frank joined Poppulo in 2024 as CPO, moving into the role of CHief Product & Technology officer in 2025. Previously, he was the CEO at Smart Data Foundry and aizle.ai. He also spent nearly 8 years at NCR Corporation in various roles, including VP of Strategy, Digital & Payments Services and Corporate VP of DIgital First Banking.
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