Software Development Engineer, Netomi

Frontend

Salary not provided

React

TypeScript

JavaScript

Node.js

Vue.js

Jest

Jasmine

Mocha

Karma

REST API

Mid and Senior level

Toronto

Remote from Canada

Customer service automation

Be an early applicant

Customer service automation

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Be an early applicant

Salary not provided

React

TypeScript

JavaScript

Node.js

Vue.js

Jest

Jasmine

Mocha

Karma

REST API

Mid and Senior level

Toronto

Remote from Canada

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Company mission

To enable companies to build deep engagement in this new era with conversations that are emotional, empathetic, intuitive, and on brand.

Job

Company

Role

Who you are

3-6 years experience in building UI heavy features, preferably for a highly used B2B SaaS application
Mastery of JavaScript or TypeScript, HTML5 and CSS3
Hands-on experience with Vue.js or React
Knowledge of NodeJS as a backend for web applications is a plus
Great knowledge of common web services technologies such REST and Web Hooks
Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc
Great knowledge of UI code compilation, packing and distribution management
B.E. or B.Tech in Computer Science or related fields

What the job involves

We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices
Ownership of key UI modules
Own front-end build and test systems
Ensure the technical feasibility of UI/UX designs and implement them
Translating designs and wireframes into high-quality code
Building reusable components and front-end libraries for future use
Working with Backend, Data Science and DevOps engineers for API implementation and design
Optimize UI application for optimal performance and scalability

Our take

Customer service plays an essential role for any organisation wanting a long term and profitable business. It’s a critical differentiator and catalyst for customer loyalty, with the majority of consumers saying that bad customer service experiences have caused them to switch brands or service, or back out of a purchase.

Netomi provides companies with a convenient, intelligent and cost effective way to facilitate the best customer interactions on email, chat and mobile. Its conversational AI system allows businesses to activate, manage and train AI to automatically resolve customer issues, operating more effectively than classic AI chatbots.

Netomi is the market leader in AI-first customer experience, and, with the value of the chatbot market rapidly increasing, it has ample space to grow. The company has also seen good investment which is allowing it to increase headcount and continue scaling its operations.

Freddie

Company Specialist at Welcome to the Jungle

Insights

-8% employee growth in 12 months

Glassdoor (4.7)

Company

Company benefits

Flexible work environments
Educational / professional development opportunities
Equity opportunities
401K plan
Snacks, breakfast and a daily catered lunch
Work from home opportunities
Health insurance

Company HQ

Hayward Park, San Mateo, CA

Leadership

Puneet Mehta

(Founder & CEO)

Previously Senior VP of Engineering and Data Science at Citi, Software Engineer and Scientist at IBM TJ Watson Center and Vice President of Engineering at JPMorgan Chase.

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