Growth Product Designer, MANUAL

• This is an ideal role for someone who wants to challenge themselves in a fast-paced environment and build products & experiences that positively impact people’s health
• If you like problem-solving and implementing transformative solutions, this role is for you!
• 4+ years of product design experience with an emphasis on consumer-facing, mobile-first products
• A strong portfolio of previously shipped delightful digital products
• Strong UI design skills across mobile and web platforms
• Experience in organising and facilitating qualitative user research, e.g. user interviews and usability testing
• Problem solving ability by logically visualising complex systems, user interaction flows, and intuitive interfaces
• Being able to think at a high level about product strategy and clearly articulate design decisions
• Being able to prioritise and focus on outcomes rather than outputs
• Having a growth mindset and being a team player

Desirable

• We are looking to hire a Growth Product Designer to work on our acquisition journey (landing pages, medical assessment and checkout experience), focusing on solving the key challenges our customers face as they navigate our offerings and decide on starting their treatment journey
• As part of your role you will be collaborating closely with product managers, stakeholders, marketers, clinicians and engineers in order to discover and understand customer needs, ideate on solutions and design experiences that help people decide on the right treatment plan for them
• You will have a great amount of ownership in the areas you are working on, and will be reporting to the Head of Product Design
• Create intuitive landing pages and user flows that solve key customer problems
• Own the complete product design process from discovery to delivery, with a focus on putting the customer first
• Validate hypotheses, ideas and solutions using A/B testing, prototyping and user testing
• Identify key metrics for the projects you are involved in and take ownership for achieving and evaluating their success
• Understand our customers’ needs and aspirations based on quantitative and qualitative research methods
• Work closely with product managers, stakeholders, marketers, clinicians and engineers in a cross-functional manner in order to identify problems, ideate on solutions and see through to their implementation end-to-end
• Identify key areas throughout the customer journey that can be enhanced and explain your recommendations with data, balancing both customer and business goals
• Help build a design system that allows for consistent brand experiences across all platforms and devices and maintain it as we keep evolving