Principal Data Product Manager, Trainline
AI/ML
+ 2-for-1 share purchase plans
40% in office
2+ days a week in office ( Holborn, London )
Train ticketing platform
Open for applications
Train ticketing platform
1001+ employees
Open for applications
+ 2-for-1 share purchase plans
40% in office
2+ days a week in office ( Holborn, London )
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- University degree or equivalent, preferably in a quantitative field (such as economics, mathematics, engineering, finance etc.)
- Proven track of delivering data driven B2C products
- Minimum of 7 years in senior roles within data or technical product teams, with a focus on strategy setting, agile methodology, and leading complex, data-driven projects
- Proven experience or substantial exposure to AI and ML product development, with a strong passion for using these technologies to drive business growth and innovation
- Exceptional communication skills, with the ability to distil complex concepts and influence strategic directions at all levels, including senior management
- Extensive experience in evaluating, measuring and communicating data product success and value delivery
- Extensive and proven experience using SQL to work with data
- Excellent Excel skills; good PowerPoint skills
- Experience of working with modern data platforms and technologies
- Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab)
What the job involves
- Our Data team is equipped with extensive experience and a broad spectrum of skills, covering areas such as Data Platform management, Data Engineering, Business Intelligence, and Data Science, all crucial for our data enabled value delivery
- Our operating model embeds data delivery teams within each strategic theme at the company level. This integration ensures data is central to achieving our objectives and outcomes
- Work within the Global Customer Journey (a pivotal cross-functional strategic initiative) and your mission is to drive our data product investments, focusing on elevating the customer experience with smart, personalised solutions
- You will harness the latest in AI and ML technology to ensure our customer offerings are not just delightful and frictionless, but also at the forefront of industry innovation as a leader of Trainline’s dedicated AI investment portfolio
- In your capacity as Principal Data Product Manager, you will guide our data product portfolio's direction, accelerating the performance of our Data Engineering, Business Intelligence, AI, and ML teams
- This role is central to forging strategic alliances with business stakeholders, capturing data-driven opportunities to boost value creation, and ensuring delivery prioritization and alignment with available resources
- In this role, you will partner with Data Science Lead for your business cross function area to spearhead strategic discussion on our data investment strategy, demonstrating an exceptional ability to set a vision and influence senior stakeholders to buy into the vision
- You will advocate for high-priority initiatives, driving a culture of continuous improvement, and applying agile methodologies to maximise the return on our investments
- Working closely with the delivery lead for your data delivery team, you will manage significant projects, deeply exploring solution options to maximising customer impact
- Together with your team, you'll devise and implement detailed plans with clear milestones for monitoring progress and adapting strategies as necessary
- In our autonomous environment, as a Principal Data Product Manager, your influence and impact will be substantial
- Your leadership will be crucial in pioneering innovations and integrating high-value AI and ML Data Products, thus playing a vital role in our growth strategy, guiding execution, and promoting a culture of continuous learning in data products
Application process
- Recruiter Call (30 mins)
- 1st stage interview with Hiring Manager (45mins)
- 2 x 30 mins 2nd stage interviews with Product Director & Head of Machine Learning
- Final stage case study (1 hour)
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Funding (1 round)
Jan 2006
$210m
LATE VC
Total funding: $210m
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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