Senior Account Manager, Dealfront

• 4+ years experience of successful sales or account management experience, preferably within B2B SaaS
• Track record of attaining quotas and reaching goals
• Ability to assess business opportunities quickly by using data to make informed decisions and persuade others
• Strong negotiation, pipeline and forecasting skills
• Passion for building long-term relationships and driving commercial initiatives with customers
• Strong interpersonal and communication skills
• Strong organisational and time management skills - you will need to balance your time with up to 300 clients
• Fluency in German (C2) and English, any other additional language is a bonus

Desirable

• A Senior Account Manager’s primary responsibility is to support and expand assigned customers across Dealfront’s existing customer base
• In order to do this, the Account Manager needs to maintain knowledge of all products and services we offer
• This role is focused on assigned customers from the DACH region
• The Senior Account Manager will work closely with Customer Success to ensure customers progress on their journey with Dealfront
• Own the commercial strategy and planning for your assigned customers/client base
• Build long term strategic relationships with your customers and their potential subsidiaries
• Identify decision makers within existing clients to upsell and cross-sell our product portfolio
• Collaborate with Customer Success Managers to enable a great customer experience
• Work closely with the Marketing and Product teams acting as the voice of the customer
• Participate in the retention & renewal process