Roaming Partner Manager, ChargePoint
$65-170k
More information about location
EV charging solutions
Open for applications
EV charging solutions
1001+ employees
Open for applications
$65-170k
More information about location
1001+ employees
Company mission
To offer the best electric vehicle charging experience for everyone involved in the shift to electric mobility.
Role
Who you are
- At least 5 years of previous experience in partnership management or business development, or similar experience that demonstrates a capacity to build and manage relationships, influence stakeholders, and negotiate agreements in a complex environment
- The capacity to build deep expertise of our roaming / OCPI services and functionality
- Experience working in cross-functional teams
- A customer-centric and problem-solving mindset, with a willingness and ability to own problems to their resolution
- Demonstrated ability to work with software tools such as Salesforce, Jira, Confluence, and Excel. Experience with tools such as Atlan, Tableau, Kibana and other similar platforms is a plus
- Previous experience in a SaaS company or within the automotive, energy or CleanTech industry is a plus
- Previous exposure to finance processes around AR and/or AP is a plus
- Previous exposure to US and CA tax law is a plus
- Experience in, or exposure to, policy and regulatory topics is a plus
- Excellent communication skills in English, both written and spoken (any additional language is a plus, particularly Spanish and/or French)
- Affinity for e-mobility and sustainability topics
- Passion for solving complex problems
- Willingness to travel within the USA and internationally occasionally for workshops with internal stakeholders, partners, or customers (including to Europe)
- Previous roaming-related (e.g. OCPI) knowledge or experience is a plus
What the job involves
- The Roaming Partner Management team is a specialist team within ChargePoint who are responsible for maintaining, strengthening, and growing ChargePoint’s 300+ roaming and OCPI-based partnerships across Europe and North America
- It builds new relationships with market players, negotiates and manages agreements, and is overall responsible for the health of these partners which we are connected to via various APIs
- This team is supported by various other functions in the business, including the Roaming Operations team, Engineering, Customer Excellence, Finance, and Legal
- This role will build new relationships with key third-party Charge Point Operators (CPOs), e-Mobility Service Providers (eMSPs), and other entities (e.g. mapping services) that would connect to ChargePoint’s software platforms via API in North America
- The successful candidate will sign new agreements and work with our Roaming Operations team to implement new APIs to the partners
- The candidate will manage existing relationships with the ecosystem of partners that exist today in North America, including managing partnership meetings, contract amendments and ensuring smooth operations on a day-to-day basis
- This includes being a part of our financial clearing processes and being a key point of contact in operational escalations
- It also includes supporting the migration of existing partners to new technical interfaces, in coordination with the roaming operations team
- The candidate will play a role in industry bodies and forums as relevant in alignment with our policy and standards teams, and will work closely with our product management, engineering, CX, and operations teams to be inputting to and supporting the release of new features and enhancements
- Certain activities performed by the candidate may require tracking of hours which can be billed to customers
- There will be elements of this role which will involve reporting or discovery activities with customers (eMSPs and CPOs)
- The successful candidate will interact with a range of software tools used internally, including Salesforce, Confluence, Tableau, and Jira, as well as custom-build interfaces
- They may also interact with tools developed by our partners
Our take
Electric vehicles are predicted to account for nearly 30% of new vehicle sales by 2025, which means the need for EV charging infrastructure is on the rise. ChargePoint supplies just such infrastructure, with hardware, software and mobile solutions for "every charging need".
Boasting the world’s largest EV charging network, the company also provides complimentary services for drivers, businesses and fleets. These include, for example, a mobile app for finding and paying for charging, and project management tools for making the switch to EVs.
Having already established a strong presence in the lucrative and expanding EV charging market, ChargePoint is well-poised to assist in the electric mobility revolution. It serves a range of clients across North America and Europe, including Wells Fargo whom it partnered with to create financing solutions for EV infrastructure. 2023 saw funds secured that will support its goal of reaching profitability in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 12 rounds)
Sep 2024
$19m
GRANT
Aug 2020
$127m
SERIES H
Total funding: $664.8m
Company benefits
- Outdoor activities - the Los Gatos Creek Trail is just steps from our campus; bring your bike or your running shoes, plus you can shower up after your workout
- Office Parties
- Bring-your-dog-to-work
- Full medical, dental, and vision coverage
- EV charging at work
- Snacks and beverages
Company HQ
Campbell, CA
Leadership
Dave Baxter
(Fellow)Has held many senior management positions, including Vice President of Engineering at 3Com Corporation and Adept Technology
Harjinder Bhade
(Member of the Advisory Board)CTO at Blink Charging and CTO/SVP of Engineering at ENGIE Storage. Previously VP of Engineering at the company.
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