Global People Operations Specialist, Docplanner
Temporary
More information about location
Booking platform and management software provider for doctors
Open for applications
Booking platform and management software provider for doctors
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- Bachelor´s Degree in Business Administration with focus in Human Resources, labor relations or similar degree
- Previous experience in HR (minimum of 7 years with at least 1- 2 years in a similar global role, ideally in a tech scaleup organisation)
- Experience as a system administrator, process owner and leading projects. You have played a key role on HRIS implementation project
- Excellent communication and interpersonal skills (fluent English)
- Ability to work collaboratively and independently, taking initiative and ownership
- Excellent analytical skills, including compiling data, research, and problem solving
- If you are an enthusiastic and driven HR professional, keen to learn and develop your skills in a dynamic scale-up environment, this just might be the right place for you!
What the job involves
- As Global People Operations Specialist, you will be part of the Global People Experience Services team. In this role, you will be responsible for our core HRIS (data accuracy & workflows), People Experience processes (compliance with statutory requirements and internal policies) and guiding local People Experience Services teams
- Full ownership of our HRIS system, managing the data architecture, workflows, access, permissions and integrations with the different systems and tools. We are planning some system changes, you will lead the implementation / migration to the new tools
- Define, implement and continuously evolve the full PX (People Experience) services processes in a people-centric way, ensuring we offer a compelling and compliant people experience for all our employees
- Lead and support the local PX Services teams across our different countries
- Closely collaborate with and support other PX functions (BPs, TA, Diversity, Solutions, etc) for the E2E employee journey, from onboarding to offboarding
- Ensure that all PX services teams maintain accurate and accessible employee data and records and have a powerful toolset (HRIS, ticketing system) that our employees love using
- Monitor employee data quality together with the different analytic functions (finance, BI, etc)
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$84.2m
SERIES E
May 2017
$15.8m
SERIES D
Total funding: $133.1m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
Salary benchmarks
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