Services Sales Engineer, you.com
Europe
More information about location
AI productivity platform
Be an early applicant
AI productivity platform
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To make the world’s information useful for everyone through its privacy-first personalized search engine.
Role
Who you are
- Deep expertise in AI, Generative AI, and Private RAG, with hands-on experience designing and deploying enterprise solutions
- Proficient in solution architecture, systems integration, and cloud platforms (e.g., AWS, Azure, GCP)
- Demonstrable experience in writing and reviewing Statements of Work (SOW) for complex software or AI projects
- Strong understanding of information security, data privacy, and compliance in European enterprise contexts
- Exceptional communication and presentation skills; able to engage both technical and non-technical stakeholders
- Proven ability to capture customer requirements, translate them into technical solutions, and articulate business value
- Track record of collaborating with cross-functional teams and building trusted advisor relationships with enterprise customers
- Experience supporting enterprise sales cycles as a sales engineer, solution architect, or similar role
- Ability to identify customer pain points, map solutions, and support license and services sales
- Willingness to travel within Europe as needed for customer engagements and workshops
- Fluent in English; additional European languages a plus
What the job involves
- We are seeking a highly skilled Services Sales Engineer for Europe to bridge the gap between technical solution design, services scoping, and sales execution for our cutting-edge AI and Private RAG (Retrieval-Augmented Generation) solutions
- This pivotal role combines the consultative acumen of a sales engineer with the depth of technical expertise required to scope, design, and document complex enterprise projects
- You will partner with enterprise customers, sales, engineering, and services teams to demonstrate our software, capture requirements, and produce robust Statements of Work (SOW) that set our projects up for success
- Deliver compelling, tailored product and solution demonstrations focused on AI and Private RAG, addressing diverse customer needs
- Lead technical discovery sessions with prospects, translating their business objectives into actionable solution designs
- Assess customer requirements and architect end-to-end solutions, considering integration, scalability, and security
- Collaborate with stakeholders to scope services projects, define deliverables, and identify resource requirements
- Produce detailed, accurate, and clear Statements of Work (SOW) that outline project objectives, deliverables, timelines, and pricing
- Participate in and lead presales workshops to clarify scope, technical complexity, and customer expectations
- Act as a trusted technical advisor to sales teams and prospects throughout the sales cycle
- Respond to RFPs and technical inquiries, ensuring alignment between customer needs and our offerings
- Support sales pursuits with technical insight, value articulation, and competitive differentiation
- Work closely with Product Management and Engineering to align customer requirements with product capabilities
- Facilitate smooth handoffs between sales, delivery, and customer success teams, ensuring seamless project execution
- Champion and document best practices in solution design, SOW writing, and project scoping
- Mentor colleagues and contribute to the development of scalable presales and services processes across the region
- What Success Looks Like:
- High-Impact Demonstrations: You consistently deliver technical demos and workshops that drive engagement and accelerate deals
- Accurate & Actionable SOWs: Your Statements of Work enable successful project kickoffs and smooth delivery, minimizing risk and maximizing customer satisfaction
- Trusted Advisor Status: Customers and sales teams rely on your technical judgment and consultative approach to shape winning solutions
- Cross-Functional Excellence: You enable seamless transitions between sales and services, contributing to project success and long-term customer value
- Continuous Improvement: Your feedback and expertise help evolve our presales, solution design, and delivery methodologies across Europe
Our take
Google has maintained its status as a household name for online search engines since the '90s. Since then, however, it has become rife with sponsored advertisements, privacy issues, and one-size-fits-all search results, showing a vast area of space for improvement.
You.com provides a privacy-first personalized search engine, allowing users to integrate apps and personal preferences into the browser extension to optimize their search results based on what they are looking for. The search engine also guarantees that search history and cookies will not be logged by the company, in addition to preventing websites and advertisers from tracking browsing habits.
Whilst the company's competition from the likes of Google, Bing, Yahoo, and other search engine giants is fierce, You.com shows great potential having served 1B queries and boasting millions of active users. With a 500% increase in ARR since January 2024 and a recent $560M Series B Funding round, the company is rapidly scaling, becoming a rising player in the AI and search space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2025
$100m
SERIES C
Jun 2024
$50m
SERIES B
Total funding: $197.9m
Company benefits
- A remote-first work environment with hubs in California, NYC, and Canada that offer monthly in-person gatherings
- Unlimited PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge
- Competitive health insurance plan, where 100% of the policyholder is covered and 75% for dependents
- 12 weeks of paid paternity leave in the US; additional time off is also considered
- 401k program, 3% match coming January 2025
- $500 work-from-home stipend to be used up to a year of your start date
- $1,200 / year Health & Wellness Allowance to support your personal goals
- In-person coworking weeks 1 to 2 times a year
- Chance to collaborate with a team at the forefront of AI research
Company HQ
University South, Palo Alto, CA
Leadership
Richard Socher
(Co-Founder & CEO)Experience as Chief Scientist of EVP for Salesforce from 2016 to 2020. Founder of AIX ventures since 2021.
Bryan McCann
(Co-Founder & CTO)Experience as a Course Assistant at Stanford University from 2014 to 2016. Lead Research Scientist for Salesforce from 2016 to 2020.
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