Benefits Associate, Wonder
$67.5-77.5k
+ Equity
More information about location
3-5 days a week in office
Extraordinary food that comes to you
Be an early applicant
Extraordinary food that comes to you
1001+ employees
Be an early applicant
$67.5-77.5k
+ Equity
More information about location
3-5 days a week in office
1001+ employees
Company mission
To remake the relationship Americans have with food by revolutionising home dining.
Role
Who you are
- The ideal candidate is highly detail-oriented, proactive in identifying discrepancies, and comfortable coordinating across HR, Payroll, Accounting, vendors, and employees
- 2+ years of experience in HR, Benefits Administration, or related operations roles
- Experience working with HRIS systems (Workday preferred) and benefits vendors
- Strong attention to detail and analytical mindset with experience auditing data and reconciling discrepancies
- Willingness to learn and cross-train with LOA specialist
- Ability to manage recurring operational processes while responding to employee needs
- Strong communication and cross-functional coordination skills
- Proficiency in Excel and reporting tools
What the job involves
- The Benefits Associate, reporting to the Sr Manager of Benefits, supports the day-to-day administration, accuracy, and compliance of Wonder’s benefit programs
- This role is responsible for managing vendor file feeds, auditing benefits data across systems, resolving employee coverage issues, supporting claims and funding processes, and ensuring payroll and enrollment accuracy.
- Monitor and reconcile benefit eligibility and enrollment data between Workday and vendor systems on a recurring basis, including medical, dental, vision, life, COBRA, HSA, and other benefit feeds
- Review and investigate discrepancies in vendor file feeds; resolve issues and ensure corrections are processed accurately and promptly
- Verify terminated employees are processed correctly in Workday and benefits systems
- Closely review life events, new hire/rehire enrollments, and changes prior to approval for accuracy,
- Confirm 401(k) eligibility by validating work history across systems
- Review COBRA eligibility feeds and participant reports, including start dates and cancellations
- Investigate cancellations to ensure individuals who require coverage remain active
- Coordinate with COBRA vendors to correct eligibility or enrollment issues
- Audit HSA payroll deductions and employer funding to ensure amounts align with elections and payroll data
- Run funding audits across systems to identify participants who have not yet received HSA funding and coordinate allocation
- Partner with vendors to ensure HSA funds are applied correctly and resolve discrepancies
- Review payroll reports and calculate arrears balances
- Communicate arrears balances to employees and coordinate adjustments with Payroll
- Track payroll adjustments and maintain documentation/logs prior to each pay period
- Reconcile premium invoices for all benefit vendors and coordinate payments with Accounting
- Serve as a primary contact for vendors to resolve escalated claims, eligibility corrections, funding issues, and administrative discrepancies
- Partner with insurance carriers and administrators to resolve employee claims and coverage issues
- Support employees and families through life insurance claim processes in coordination with carriers
- Provide employees with guidance and next steps for Evidence of Insurability (EOI) submissions and other benefits requirements
Our take
Food delivered to your door often gets cold and soggy as it travels in a courier's bag from the restaurant to your home. Using Wonder, customers order food from a mobile app, which is cooked in a truck right outside your door. It aims to improve the standard of home-delivered food, both the quality of product – working with world-renowned chefs – and the experience itself.
Wonder has received fair criticism surrounding poor environmental consideration, as each kitchen/van sits idle with the engine running whilst food is prepared. A study by the US Department of Energy found that banning the unnecessary idling of personal vehicles would be the same as taking 5 million vehicles off the roads.
Despite this, Wonder has sustainability strategies involving food sourcing, reducing food waste, sustainable packaging, and, notably, an emissions-neutral fleet. Wonder has received enormous funding, bringing it to a valuation of $7 billion, and the number of vans distributed across North America is expected to multiply exponentially.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2025
$600m
LATE VC
Mar 2024
$700m
LATE VC
Total funding: $2.1bn
Company benefits
- 401k with employer match
- Medical, dental, vision
- Health savings account with employer match
- 100% employer paid life insurance
- 2x pay if you work on holidays
- Learning and development opportunities to advance your career
- Wonder offers hourly employees stock options
Company HQ
World Trade Center, New York, NY
Leadership
Marc Lore
(Founder & CEO)Has previously (co-)founded the following companies: Global Association of Risk Professionals, The Pit, Quidsi, Jet.com, Mojo, Wizard and City of Telosa.
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