Agency Partner Manager, Upsun
Offers stock options
Cloud hosting platform
Job no longer available
Cloud hosting platform
201-500 employees
Job no longer available
Offers stock options
201-500 employees
Company mission
To enable forward-thinking organisations to build, iterate, and responsibly scale amazing digital experiences - with zero time managing infrastructure.
Role
Who you are
- Relevant Experience: At least 3 years of experience working with digital or marketing agencies, or similar Independent Software Vendors (ISVs). A proven track record of success with an existing book of partners is a plus
- Partner-First Approach: A passion for building strong relationships and a commitment to partner success, focusing on delivering the right solutions, exceptional experiences, and impactful outcomes
- Proactive Leadership: A self-starter mentality, treating your portfolio as a business. You thrive with autonomy and take full accountability for its growth and success
- Collaborative Mindset: A team player who excels in working cross-functionally, both within internal teams and with partner accounts, driving mutual success
- Adaptable Problem-Solver: Able to navigate challenges and setbacks with resilience, always finding solutions and pushing forward in our dynamic, distributed work environment
- Organized & Efficient: Skilled in prioritization and time management, ensuring you stay focused on what matters most
- Strong Communicator: Fluent in English and German, with excellent verbal and written communication skills to engage partners and internal teams effectively
What the job involves
- We are looking for an engaging and motivated individual to join the Agency Partnerships team as an Agency Partner Manager
- In this role, you will lead partner acquisition and enablement strategies within your territory, serving as the primary point of contact for a portfolio of agency partners
- You will focus on building trust-based, transparent relationships, ensuring smooth day-to-day interactions
- As a trusted resource, you will identify and resolve challenges, supporting partners with solutions that drive their success
- This role reports to the VP of Agency Partnerships
- Drive Strong Partnerships: Build and nurture relationships with stakeholders, partner agencies, and portfolio leaders, ensuring ongoing alignment and open feedback channels
- Collaborate Across Teams: Partner closely with Sales, Partner Sales, and Marketing teams to address inquiries, assist with sales processes, and overcome any strategic blockers
- Ensure seamless collaboration on enterprise deals and the timely release of partner-related collateral that aligns with strategic initiatives
- Achieve Sales Milestones: Meet your quarterly sales goals by leading customers through a smooth, efficient purchasing process and providing top-tier solutions
- Be a Brand Ambassador: Represent Platform.sh at conferences and events, driving awareness and strengthening partner relationships
- Create Partner Resources: Own the creation of impactful collateral, playbooks, partner portals, and training materials that empower our partners for success
- Forecasting & Reporting: Prepare sales reports with insights into growth potential, sales volumes, and new market opportunities, helping to shape future strategies
- Understand the Market: Stay informed on industry trends, partner needs, and market terminology, tailoring your approach to match market demands
- Manage Escalations: Handle partner incidents and escalations with care, ensuring clear communication and timely resolutions
- Solve Problems, Build Solutions: Engage with partners by actively listening, addressing their needs, overcoming objections, and linking features to benefits to deliver optimal solutions
Application process
- We know that a great hire won’t meet every requirement that we’ve outlined
- If you can see yourself elevating the team, we want to hear your story
- Few of us would be here had we not taken a chance
- You can expect 4 interviews on Google Meet to follow the order below
- Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers
- Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (VP, Agency Partners)
- 60 Minutes with Team (IC's)
- 60 Minutes with Executive (CRO)
- All roles require background checks
Our take
Upsun, formerly Platform.sh, makes it easier for web developers to build websites and apps without having to worry about maintaining web infrastructure – something that’s become increasingly complex on the cloud. Using the platform, developers can deploy sophisticated, out-of-the-box architectures and infrastructures.
There’s been a lot of activity in the lucrative Platform-as-a-Service (PaaS) market over the last few years. Indeed, the market is growing at nearly 20% annually, with companies like Heroku and Vercel doing very well. However, with a large customer base that includes Orange, Adobe, Nestlé, and The Financial Times, Upsun is doing more than just holding its own.
After a major funding round in 2022, which was led by Morgan Stanley Expansion Capital, the company has continued to rapidly grow its globally distributed workforce. Upsun maintains a keen eye on expanding further into the US as well as Western Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2022
$140m
SERIES D
May 2018
$34m
SERIES C
Total funding: $181.3m
Company benefits
- Competitive PTO
- Parental leave
- Remote working/flexibility
- Healthcare, dental, and vision (US and France staff only)
- 401k, with employer contribution (US staff only)
- Extra compensation for on-call ops and support staff
- Company shares (discretionary)
- Annual budget for professional development
- Unlimited Platform.sh accounts
- Annual company retreat
Company HQ
Bonne-Nouvelle, Paris, France
Leadership
Fred Plais
(Co-Founder & CEO)Co-founded and was CEO of Commerce Guys. Former General Manager of web and community development company AF83, and former Head of Music, Games & Premium Content at telecommunication company SFR (Vodafone Group).
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