People Specialist, Stripe

• 4-8 years of HR experience, including at least 2 years in a client-facing HR role (e.g., HR generalist, HR Business Partner, Employee Relations partner), or equivalent experience in a business-facing role
• Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
• Experience supporting managers and leaders during the rollout of company-wide HR programs, such as annual performance reviews, promotions, compensation planning, talent reviews, training compliance, and more
• Experience interpreting and applying HR policy across a functionally and geographically distributed workforce
• Working knowledge of employment legislation and practices across multiple countries in the EMEA region
• Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions’ implementation
• Exceptional communication skills, both written and verbal

Desirable

• As a People Specialist, you’ll help make Stripe a great place to work and grow. You’ll partner with, coach, enable and advise Stripe’s people managers on all things people-related: performance management and coaching, career development, employee relations, leveling, manager effectiveness, career development, navigating change, and more
• This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company
• Partner with, coach, enable and advise Stripe’s people managers on all things people-related: performance management and coaching, career development, employee relations, leveling, manager effectiveness, career development, navigating change, and more
• In partnership with a cross-functional group of People team colleagues, contribute to and implement a consistent performance management program across Stripe, taking into account local or regional requirements
• Develop a working understanding of legal and regulatory considerations and deeply understand Stripe’s HR policies to effectively support managers, leaders and Stripes
• Advise and coach managers on Stripe’s People policies and best practices, in collaboration with People Partners, program leaders, and counsel as necessary
• Partner with legal counsel and external consultants as needed to advise managers on complex or sensitive issues and to help ensure Stripe’s compliance with federal, state, and local labor regulations (wage regulations, equal employment opportunity laws, etc.)
• Enable and support managers to help ensure a frictionless roll out of People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys, top talent and adhoc programs
• Identify and recommend scalable and efficient solutions to drive improvements in people processes, asking for input or buy-in from managers and leaders as needed
• Ensure excellent employee experiences through key life cycle stages, including onboarding and departure processes
• Analyze workforce or program data and present trends and insights to managers or HR partners; manage tracking and reporting of certain people data to inform team strategy
• Lead with empathy and champion a culture of humility, optimism, belonging and inclusivity