Senior Manager of Go-to-Market Business Applications, Claroty

• The ideal candidate is highly organized, an exceptional communicator, a resilient leader, and enjoys solving complex problems that require an integrated understanding of how technology, structured processes, and people combine to deliver significant business value
• Bachelor's degree in Information Systems, Engineering, Business, or a related field, or equivalent practical experience
• Minimum of 5+ years of progressive, hands-on experience in GTM applications management, and process operations, ideally in a fast growing companies
• Demonstrated experience in leading and scaling technical teams, including implementing and enforcing work methodologies
• Extensive expertise in Salesforce architecture, components, and administration
• Hold current and relevant Salesforce certifications - Salesforce Certified Administrator (ADM 201) Or higher
• Extensive knowledge of the broader GTM and CRM application landscape, Gainsight, hubspot, clari etc'
• Proven ability to see the "big picture" and understand complex cross-platform integrations and data relationships within a large application ecosystem (approx. 60 services)
• Strong understanding of core GTM and RevOps business processes (e.g., Lead-to-Cash, Customer Lifecycle)
• Experience in collaborating with and managing relationships with diverse stakeholders, balancing competing interests and defining integrated roadmaps
• Excellent project and program management skills, capable of leading complex initiatives across multiple integrated systems
• Exceptional communication, negotiation, and presentation skills, able to convey complex technical and process concepts to diverse audiences
• Strong analytical mindset with a proven ability to leverage data for decision-making and measuring system/process effectiveness
• Strong work ethic, self-starter mentality, and resilience required to thrive in a dynamic and occasionally challenging environment
• Experience with ITGC compliance and change management principles

Desirable

• We are seeking an innovative, results-driven, and accomplished technology expectedness our team as a Go-to-Market (GTM) Business Applications, Senior Manager
• This role is crucial for leading, maintaining, and strategically scaling our dynamic GTM business application team
• You will be required to support a vastly growing environment characterized by a large technology stack of approximately 60 interconnected services and a diverse set of stakeholders across GTM and Revenue Operations
• Your team will be responsible for architecting, supporting, scaling, and enhancing the internally used line of business applications and integrations
• Reporting to the Director of Business Applications, this position oversees the ongoing design, implementation, strategic management, and maintenance of these critical technology systems
• Lead, mentor, and scale a team of Business Applications Engineers, fostering a high-performance culture and driving professional growth
• Develop, implement, and enforce robust work methodologies (e.g., Agile) to bring structure, predictability, and efficiency to the team's operations across a complex tech stack
• Manage the strategic vision and roadmap for the GTM application ecosystem, ensuring alignment with overall business objectives and stakeholder needs through effective planning cycles
• Serve as the primary technical expert for the GTM application landscape, with deep expertise in Salesforce architecture and administration, complemented by extensive knowledge of other GTM and CRM applications
• Oversee the entire GTM application ecosystem (~60 services), ensuring its stability, scalability, and optimal performance
• Lead planning and implementation for application launches and releases across the integrated stack, managing cross-functional dependencies
• Drive the implementation, maintenance, and integration of key GTM systems, including Salesforce (SFDC), CPQ, Marketing Automation Platforms, CDPs, and other RevOps tools
• Build and maintain strong, collaborative relationships with key stakeholders across Sales, Marketing, Customer Success, and Revenue Operations, effectively managing competing interests and prioritizing based on business impact
• Develop and deliver effective training and documentation to ensure user adoption of GTM applications and compliance with methodologies
• Establish and monitor KPIs and metrics to measure the health of the GTM application ecosystem and the effectiveness of processes,
• Effectively manage team dynamics, including navigating challenges between peers, to maximize performance within existing constraints