CRM/Digital Account Manager, Team ITG
12 month Fixed-Term Contract
2 days a week in office
Global multi-channel marketing agency
Open for applications
Global multi-channel marketing agency
1001+ employees
Open for applications
2 days a week in office
1001+ employees
Company mission
To transform the way global brands do marketing through its innovative, end-to-end services.
Role
Who you are
- Relevant experience and skillset in CRM and digital campaigns
- Problem solving – analytical skills, ability to direct, lead and deliver solutions that go beyond existing ways of doing things
- People & Leadership skills – communications, leadership and talent development skills
- Experience of managing multiple campaigns at the same time
- Financial budgeting experience
What the job involves
- Joining ITG as our new CRM/Digital Account Manager you will be delivering relevant, personalised, and exciting campaigns and communications for customers of one of our biggest retail clients; M&S
- You will be managing the end to end delivery of various CRM and digital campaigns in collaboration with the client teams and internal teams
- You’ll be an adept campaign manager – used to collaborating across teams and maintaining a critical path and supporting throughout the process. Team management is absolutely essential, both internal teams and client teams to ensure SLAs are met
- Own the end to end delivery of customer communications, including emails, banners, and push notifications. Work closely with teams to deliver into other channels including instore, onsite, paid, organic and ATL
- Ensure all activity is delivered on time, to budget, or appropriate risks and mitigations have been communicated
- Find ways of improving executional efficiency across the team, and work with relevant teams to implement
- Maintain positive relationships with both client and internal teams
- Own the finance for your campaigns, ensuring that budget trackers and PO trackers are always fully up to date
Salary benchmarks
Our take
Team ITG, which stands for “Inspired Thinking Group”, is a marketing agency with an enviable body of work, having worked with some of the world’s leading brands – Land Rover, Puma, Jaguar, and Heineken to name just a few.
Founded in 2009, the company has grown spectacularly and now has a global workforce across the US, UK, and Europe. While the company’s creative work and client services have fuelled this growth, its ‘CanopyCloud’ marketing SaaS platform has also proven key.
Team ITG was acquired by Eqistone in 2017 as part of a plan to accelerate its international expansion. Having been acquired once more in 2022—this time by Bridgepoint—another growth phase is seeing ITG acquire international data strategy and workflow automation companies and hire a new global managing partner to grow its global influence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments
- Smart Working Options – spend up to 40% of your working week from home
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy
- Cycle to Work Scheme – save on the cost of biking to work
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life
Company HQ
Holborn, London, UK
Articles
Leadership
Simon Ward
(Founder & CEO)Previously founded and was CEO of SP Group from 1999 - 2004. Before founding Team ITG, was CEO at digital transformation consultancy St Ives (now Kin + Carta).
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