Internal Communications Officer, Eurostar
12 Month Fixed Term Contract
3 days a week in office (Kings Cross, London)
High speed international train
Job no longer available
High speed international train
1001+ employees
Job no longer available
3 days a week in office (Kings Cross, London)
1001+ employees
Company mission
To create an experience for their passengers that’s always truly exceptional.
Role
Who you are
- 2-3 years in an internal communications-related role
- Impeccable written and spoken French and English
- Excellent ability to turn complex information into clear and simple, targeted communications
- Proven ability to organise and deliver events both large and small
- Creative thinking and openness to innovate to improve our communications
- Ability to work well under pressure and manage several projects simultaneously and to tight deadlines
- Team player, with positive approach to work and relationship building
- Excellent influencing and negotiating skills
- A whole new platform for your career - If you think you’ve got what it takes to help us make Eurostar bigger and better than ever before then we’d love to hear from you
What the job involves
- An exciting opportunity awaits you as Internal Communications Officer in our Communication and Diversity and Inclusion team
- In this role, you’ll support the overall Internal Communications objectives, planning and producing internal communications campaigns, activities and materials
- The role provides a tactical support for the Internal Communications Business Partners, who also leading on some relationships and projects with specific teams at Eurostar
- Deliver end‑to‑end internal communications plans and campaigns that strengthen employee engagement and support business strategy
- Build strong relationships with stakeholders, providing advice on communication needs in partnership with Internal Comms Business Partners
- Create clear, engaging content across internal channels, including newsletters, WorkVivo, TV screens, posters and videos
- Manage and develop assigned employee communication channels, ensuring timely and relevant content distribution
- Plan and deliver internal events such as leadership walkabouts, CEO sessions and wider engagement activities
- Measure and report on the effectiveness of communication activities, channels and campaigns
- Support continuous improvement of internal communication channels, practices and team processes
- Collaborate with the internal communications team to deliver consistent, high‑quality communications across the organisation
Application process
- The close date for this role is 5pm on Thursday, 26 February 2026
Salary benchmarks
Our take
Since 1994, Eurostar has been the only high speed train that travels directly between the UK, France, Belgium and the Netherlands using the Channel Tunnel. Capable of top speeds exceeding 180 miles per hour, the Eurostar carries thousands of passengers a day between western European capitals.
Recently Eurostar has faced difficulties, with trains running almost a third empty due to bottlenecks in stations, caused by the regulatory effects of Brexit and a shortage of station and border control staff. Eurostar has responded by consolidating its operations, discontinuing journeys to Ashford and Disneyland Paris to focus on its core offering.
Eurostar acquired Thalys in 2022, a train operator using the high-speed network between Paris and Brussels. The company has integrated the two companies' branding, and is uniting the booking systems and loyalty schemes to offer a single package to customers anywhere on the network. It is hoped that this will offset the recent slump in customer numbers and allow Eurostar to reach its goal of 30 million passengers by 2030, which a new carbon-neutral Amsterdam terminal will also aid in reaching.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- Eurostar Vouchers
- 75% London Underground discount
- European + National Rail Discount
- Incredible benefits for candidates working in the UK offices. This includes 33 days of leave (including bank holidays), final salary pension scheme and more!
Company HQ
London, UK
Leadership
Jacques Damas
(CEO)Was previously Executive Director at Groupe Keolis and SNCF. Before that was COO at Eurostar.
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