Account Manager, YOOBIC
Office located in Boulevard Haussmann, Paris
Digital workplace platform for frontline teams
Open for applications
Digital workplace platform for frontline teams
101-200 employees
Open for applications
Office located in Boulevard Haussmann, Paris
101-200 employees
Company mission
to transform the future of work for frontline employees!
Role
Who you are
- At least 5+ years of professional experience in a consulting role or as an Account Manager within a SaaS or retail tech environment
- Retail industry experience is a strong advantage; passion for and interest in retail is mandatory
- Business Acumen: A deep understanding of business drivers and the ability to link technology solutions to client outcomes
- Negotiation: Demonstrated ability to manage contract negotiations and secure mutually beneficial agreements
- Analytical Thinking: Proficiency in analyzing data to identify trends, performance gaps, and growth opportunities
- Communication: Excellent interpersonal, presentation, and written communication skills to engage diverse stakeholders
- Ability to navigate complex client organizations and build strong, long-term relationships
What the job involves
- We're on the hunt for an experienced Account Manager to join our dynamic Account Management team in France
- This role is all about building relationships that last and delivering measurable success for some of our most valuable clients
- You’ll take ownership of a portfolio of high-value retail clients, managing significant multi-million-dollar annual recurring revenue (ARR)
- Be a Strategic Partner to Your Clients
- Act as their primary business point of contact, developing a deep understanding of their unique business challenges
- Evaluate their growth opportunities and provide tailored strategic recommendations
- Deliver impactful presentations and insights to their teams and leadership
- Maximize Customer Satisfaction
- Be obsessed with delivering value to your clients – ensuring adoption, driving satisfaction, and helping them unlock the full potential of the YOOBIC platform
- Act as a trusted advisor, guiding them on best practices and optimizing their use of our solution
- Secure Long-Term Success
- Use data-driven analysis to monitor portfolio performance, identify risks, and define priorities
- Proactively lead contract renewal processes to maintain and grow long-term partnerships
- Leverage strong relationships and success stories to minimize churn and drive retention
Application process
- We usually respond within a week
Our take
In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.
YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.
With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest growing UK tech company by the 2023 E2E Tech 100 list.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$50m
SERIES C
Jun 2018
$25m
SERIES B
Total funding: $80.3m
Company benefits
- A dynamic environment
- A team of seasoned pro’s
- Continuous growth and learning
- An open feedback culture
- Lots of room for your own initiatives and ideas
- Transparency on results and strategy
- 'Open door' policy with our leadership team
- Team spirit and dedication
- Recognition and rewards for hard work
- Personalised healthcare and well-being resources
- Mental health support
- Online workouts
- Flexible working environment (role dependant)
Company HQ
Midtown South, New York, NY
Leadership
Fabrice Haiat
(CEO & Co-Founder)Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.
Avi Haiat
(CTO & Co-Founder)Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.
Gilles Haiat
(Head of Research)Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.
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