Renewal Specialist, Liquibase
+ Equity
Database change management tool
Be an early applicant
Database change management tool
21-100 employees
Be an early applicant
+ Equity
21-100 employees
Company mission
To be the easiest, safest, and most powerful community-led database change management solution.
Role
Who you are
- 3+ years of Renewals experience in a high-growth software company
- Excellent communication and presentation abilities
- Independent and confident work style
- Proficient in Salesforce and other Customer Success tools
- Excellent verbal and written communication skills
- Bachelor's degree or equivalent
What the job involves
- As a Renewals Specialist, you will be responsible for your book of renewal business in your assigned territory
- You will utilize CRM tools to coordinate renewal activities that result in early and on-time bookings
- The role requires close collaboration directly with customers and as well as Account Managers
- You will also build strong relationships with Customer Success peers to retain and expand our customer base
- Managing a positive customer experience is a critical component of this role with a focus on retention and growth
- Manage renewal contracts within an assigned territory to ensure early and on-time bookings
- Collaborate closely with customers, Account Managers, and Customer Success peers
- Conduct customer conversations to understand budgets, stakeholders, requirements, and approval processes
- Handle the quote-to-close process for renewals 120 to 90 days in advance
- Defend against competitive pressures and identify expansion/cross-sell opportunities
- Partner with Customer Success to assess customer health and drive adoption
- Own contract processes, including co-terming, upselling, and multi-year options
- Provide regular updates on renewal statuses and escalate customer requests as needed
- Collaborate with cross-functional teams (Sales Operations, Partners, Legal, Finance) to address complex customer requests
- Meet or exceed annual and quarterly revenue goals
Application process
- Eligible candidates may be subject to criminal history checks, which will be conducted and used in accordance with applicable local, state, and federal law
Our take
Application code can be developed quite swiftly, but the database code underlying it is often a major bottleneck. The need to make manual changes to databases slows down development and introduces the risk of human error into the process. Liquibase was created to automate database schema updates, eliminating wasted time and making databases safer and more secure in the process.
There are other database change management tools on the market (for instance Flyway), but Liquibase stands out in its flexibility in support for XML, JSON and YAML languages for defining database changes in addition to the industry-standard SQL, and in its ability to work with both NoSQL and relational database types. Because of these advantages, Liquibase has developed a strong developer community and has been downloaded over 100 million times, and is used by enterprises such as IBM Watson Health, Ticketmaster and UPS.
The company is continuing to develop its product and extend its market lead. Having won awards in 2022 for its DataOps solution, it is aiming to build on its success by doubling down on its product's security and collaborative features. As more companies realise the time and cost savings in database management solutions, Liquibase is well-positioned for future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- A remote-first workforce
- Home office allowance
- Meaningful equity
- Comprehensive health, vision and dental benefits
- Flexible time off
- No punks, no jerks culture
- Growth opportunities and ability to move up within the company
- 401K
Company values
- No punks. No jerks.
- Run to trouble.
- Get it done. Do it right.
- Be courageous. Mistakes are okay.
- Communicate and be transparent.
- Innovate. You won’t be ignored.
Company HQ
Hancock, Austin, TX
Articles
Leadership
Robert Reeves
(Advisor)Was previously IT & Wireless Startup Portfolio Director for the University of Texas at Austin and Chief Architect at BMC Software.
Pete Pickerill
(Principal Product Strategist)Was Lead SQA Engineer at BMC Software. Before that was a Software Engineer at Phurnace Software and SQA Engineer for Symantec and WholeSecurity.
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