Senior Product Operations Manager, Staffbase
Offers Long-Term Incentive Plan
Employee communications platform
Be an early applicant
Employee communications platform
501-1000 employees
Be an early applicant
Offers Long-Term Incentive Plan
501-1000 employees
Company mission
Staffbase's mission is to unite companies and their employees behind a common purpose.
Role
Who you are
- We are looking for a self-organized and collaborative Senior Product Operations Manager committed to operational excellence
- Prior experience working in the SaaS industry (minimum 4+ years), preferably in a product management or operations role, to understand the unique challenges and dynamics of the business
- Ability to connect data and metrics to identify trends, insights, and opportunities for optimization, driving data-informed decision-making within the product organization
- Proven track record of effectively collaborating with cross-functional teams such as product management, marketing, sales, and customer success to drive product initiatives forward and achieve business objectives
- Demonstrated ability to manage complex projects with multiple stakeholders, ensuring timely delivery of high-quality results while effectively managing resources and mitigating risks
- Experience in identifying inefficiencies in processes and implementing improvements to streamline workflows, enhance productivity, and drive operational excellence within the product organization
- Ability to think strategically and align product operations initiatives with overall company goals and objectives, driving long-term value creation and competitive advantage in the market
- Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical stakeholders, fostering alignment and driving consensus across teams
- Capacity to thrive in a fast-paced, rapidly evolving environment, with the flexibility to adapt to changing priorities, market conditions, and business requirements while maintaining a high level of performance and resilience
- Strong understanding of product management principles and methodologies, including product lifecycle management and roadmap planning
What the job involves
- We are looking for a Senior Product Operations Manager to join our product group helping companies and communicators to reach employees with internal communication
- This is an exciting opportunity to support the accelerated growth of our product organization
- You will be part of a product domain that is the home of 1000s of employee communication professionals - where user experience is key to our success
- As we are leading and growing the employee communications space, you will enable our organization to scale while remaining focused, efficient and effective
- Coordinate and improve our main product processes which are release management, planning, roadmapping
- Aggregate data from a variety of sources and make it available to product teams so that they are able to make data-informed decisions
- Capture and integrate feedback from the organization on how to improve the way we build industry leading products at Staffbase
- Identify and integrate industry best practices and tools that the product team will use to deliver lasting value to our customers and business, including the management of tools the product team will be using
- Track and support strategic product initiatives to ensure we are keeping up momentum to deliver progress. This includes program management support on key initiatives that require cross-functional collaboration
- Collaborate closely with product leadership to ensure that decisions are effectively implemented and progress is monitored in alignment with our overarching product objectives
- Serve as an interface with the customer-facing teams at Staffbase, fostering the collaboration between them and product teams
- Play a central role in coordinating the tasks, schedules, and communications of a small and ambitious team
Our take
Since launching in 2014, Staffbase has grown into a major name in the internal communications niche. Its platform is used by the likes of Samsung, ALDI, DHL, and Domino’s to create branded, mobile-first communication and information sharing tools which can access a company’s intranet from anywhere.
Staffbase has managed to set itself apart to some extent from the range of other internal communication apps like Slack and Teams by focusing on building a product tailored towards dedicated internal communication teams, rather than taking a more general approach.
This is proving to be a good decision as, with the shift to remote and hybrid working, the last few years have seen Staffbase gather serious momentum. A 2021 merger with Canadian competitor Banantang has been followed up by a series of major funding rounds and a rise to unicorn status. As well as this, it’s been expanding its own product portfolio through a number of strategic acquisitions as it looks to stay ahead of the competition.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$119.7m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $318m
Company benefits
- Financial Benefits: Let’s talk about money – all Staffbase employees get stock options granted (ESOP). When the company wins, you win, too. Additionally, we offer country-specific pension plans to all employees.
- Health@Staffbase: We care about your physical and mental health. Staffbase provides mental health resources with certified clinicians via phone, email, chat, and video. Beyond healthy snack options, drinks, and dynamic workspaces, we also offers free sports courses.
- Ongoing Learning: We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on education.
- Parental Leave: We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
- Flexibility: When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work from home as well as full-time and part-time options.
- Generous Vacation Policies: Taking time off is important. We want you to take vacation and give your body and mind a break when you need it.
- Fun Stuff: From virtual art nights to scavenger hunts: there are no limits when it comes to fun team building activities at Staffbase. Once a year, we all gather for THE ONE BIG internal event: Staffbase Camp.
- Giving Back: Giving back is important to us. Every employee can volunteer one day per year at an organization of choice. On top, Staffbase contributes with a donation.
- Lease a Bike: We offer our employees loaned bicycles and cyclists' safety equipment as a tax-free benefit. It’s an initiative to promote healthier journeys to work and to reduce environmental pollution. This benefit is currently available in Germany, UK, and the Netherlands.
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase.
Lutz Gerlach
(COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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