Partner Operations Associate, Workato
Office located in Palo Alto, CA
Integration & workflow automation platform
Open for applications
Integration & workflow automation platform
1001+ employees
Open for applications
Office located in Palo Alto, CA
1001+ employees
Company mission
To help businesses streamline their operations by providing a platform to automate their work and integrate their stacks, all in one place.
Role
Who you are
- 3–5 years of experience in partner operations, revenue operations, sales operations, or a data/analytics role within a SaaS environment
- Strong SQL skills and hands-on experience with Snowflake (or similar cloud data warehouse)
- Experience building dashboards/reports in Sigma (or comparable BI tools — Tableau, Looker, Power BI)
- Familiarity with Salesforce data model; hands-on experience managing a partner portal/PRM platform (Allbound or similar)
- Comfort with data pipeline/ETL concepts and hands-on experience with automation platforms (Workato or similar)
- Basic sales operations experience — territory/quota data, pipeline hygiene, CRM administration, reporting cadences
- Strong analytical rigor and attention to data accuracy/integrity
- Ability to document processes and data logic clearly for non-technical stakeholders
- Self-starter comfortable building process and reporting infrastructure from the ground up
- Experience at a high-growth B2B SaaS startup strongly preferred
- You care deeply — We take pride in our work and aim to create meaningful impact for our customers and teammates. We pay attention to the details, think ahead, and hold ourselves to a high bar. Excellence isn’t optional — it’s part of who we are
- No task is beneath us — We do what needs to be done. Titles and ego never outweigh team success
- We communicate clearly and respectfully — Clarity is kindness. We are direct, open, and timely in our communication. We say what we mean, listen thoughtfully, and ensure no one is left guessing
- We stay curious and keep improving — We challenge assumptions, explore new ideas, and continuously look for better ways to operate. Growth requires curiosity, courage, and a willingness to evolve
- We act with integrity — Trust is earned over time and can be lost in a moment. We do what is right — even when it’s inconvenient or difficult. Integrity guides every decision we make
- We are committed to impact — Great results require ownership and dedication. We step up when it matters, support one another, and stay focused on delivering meaningful outcomes for our customers and team
What the job involves
- We're looking for a Partner Operations Analyst to join our Partner Operations team. This role will own data infrastructure, reporting, and analytics that power partner performance visibility, deal tracking, and enablement across our partner ecosystem
- This is a highly analytical, data-engineering-adjacent role — you'll be building and maintaining the pipelines, dashboards, and data models that partner leadership and cross-functional stakeholders rely on daily
- Design, build, and maintain Sigma dashboards for partner performance, deal pipeline, tier compliance, and payout tracking
- Own data modeling and querying against Snowflake to support partner analytics, attribution, and reporting needs
- Build and maintain data pipelines connecting Salesforce, PRM (Allbound), and Snowflake to ensure clean, consistent, and timely partner data
- Manage and maintain the partner portal/PRM platform — user provisioning, content updates, tier/permission logic, and adoption tracking
- Monitor partner health metrics, tier status, and compliance; flag anomalies and data quality issues proactively
- Manage partner deal/referral pipeline data integrity — ensure CRM records are accurate, deduplicated, and properly attributed
- Partner with BT/Data Engineering on schema design, ETL improvements, and automation of recurring reporting workflows
- Build and maintain Workato recipes/automations to reduce manual reporting and data-reconciliation work
- Document data definitions, metrics logic, and reporting processes for the broader Partner Ops function
- Support ad hoc data requests and deep-dive analyses for partner leadership and executive reporting
Our take
Many businesses struggle with lack of team integration. There are a plethora of handy apps available, and various teams within businesses often use different processes, tools, and software. This has led to many businesses attempting to patch together technologies and create ad-hoc solutions that fail when they need to be scaled. Workato allows businesses to integrate data and apps so that teams can collaborate and communicate securely.
Workato has built a single platform that integrates apps, processes, data, and user experiences to improve efficiency, communication, and business flexibility. There are many integration platforms available, such as SnapLogic and Mulesoft Anypoint Platform, however, Workato has aimed its platform at users who have minimal technical experience, rather than the IT team.
Workato has continued to expand its partnerships and workforce, and is well set to see further growth as it innovates its product offerings and capabilities. The company was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Integration Platform as a Service, making five years it has participated and five years it has been recognized.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$200m
SERIES E
Sep 2021
$110m
SERIES D
Total funding: $415m
Company benefits
- Flexible Working Arrangements: We maintain a hybrid remote work model and provide everyone with best of breed technology tools that enable them to work anywhere, anytime.
- Great Employee Benefits: Such as an Employee Assistance Programme (EAP), Health Insurance, Referral Bonuses, and Workato Stock Options, tailored to the countries that our employees are based in.
- Professional Development Opportunities: We support individual career ambitions, and set aside training programs and budgets they can tap on to upgrade both soft and hard skills.
- Dedicated Wellness: We make it a point to dedicate time to pause, recharge and get to know each other better.
- Recreation Time: From virtual game nights to fitness sessions, there's always time for a little fun on the calendars.
Company HQ
Palo Alto, CA
Leadership
Vijay Tella
(Co-Founder & CEO)Spent 15 years as an Engineer at Teknekron and TIBCO, before joining Oracle as CSO. They also served as CEO at Qik, and VP at Skype.
Harish Shetty
(Co-Founder & Strategic Advisor)Previously held leadership roles in engineering at TIBCO, Blink, and iProfile.
Salary benchmarks
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