Staff Data Scientist, Pomelo Care

• You are a product-minded data scientist and innovative problem solver who thrives on building solutions that directly impact patient lives, and excited to work at a startup
• You have 6+ years professional experience in data science, product analytics, or data engineering
• You have 2+ years professional experience working in healthcare, consumer health, or high-touch consumer products
• Expert proficiency in both SQL and Python, with demonstrated ability to work across the full data stack
• Strong product sense with experience in product prototyping, A/B testing, and user behavior analysis
• Passionate about improving maternal health outcomes and creating exceptional patient experiences
• Proven track record of scoping and implementing data-driven product solutions to complex, ambiguous problems
• Comfortable leading cross-functional initiatives with Product, Engineering, and Clinical teams as a strategic partner and technical expert
• A strong communicator and a keen nose for value - someone who can easily and quickly understand the needs of different audiences
• Experience with data visualization and dashboarding tools (e.g., Looker, Tableau, Metabase)
• Experience working with modern data stack tools (e.g., dbt, Airflow, Snowflake)

Desirable

• Build innovative, data-driven products that enhance patient engagement and retention to improve the lives of moms and babies
• We're looking to bring on an experienced Staff Data Scientist to own the data strategy for our Growth and Patient Experience team
• In this role, you will hold a dual focus: optimizing the top-of-funnel strategy to grow patient enrollment, and driving the development of next-generation products that keep those patients engaged throughout their care journey
• Become an expert in patient behavior, engagement patterns, and retention drivers, owning the team’s data science roadmap and playing a foundational role in shaping Pomelo's patient experience strategy
• Collaborate deeply with the Marketing team to build and optimize a multi-channel enrollment strategy. You will build attribution models, analyze funnel conversion rates, and identify the best ways to allocate resources towards patient enrollment
• Define and iterate on key metrics that define the health of the business, such as enrollment and retention rates, and present insights to Pomelo’s leadership team
• Complete exploratory analyses to inform development of enrollment and engagement-focused features, such as conversation topic categorization and patient journey segmentations
• Build robust data pipelines and analytics infrastructure that connect external, marketing and product usage data, creating a unified view of the patient journey
• Lead the team’s approach to A/B testing across marketing and product initiatives to accurately measure impact
• Collaborate closely with Product, Clinical, and Engineering teams to translate patient insights into actionable product improvements and new feature development