Senior Content Designer, Omada Health

• An excellent writer and communicator. You’re a practitioner of human-centered design methodologies with experience in digital product development
• Bachelor's degree or equivalent experience and 5+ experience in product/UX writing, content design, and/or content strategy that demonstrates positive impact to the end user and business
• Experience balancing conceptual and generative thinking with user needs, business goals, and clinical insights
• Able to collaborate with partners in clinical, marketing, product management, and design through the whole product lifecycle
• Proficient collaborating with design teams in Figma, Miro, or equivalent design tools; experience and technical understanding of working with / managing a CMS
• Experience working with and applying content guidelines
• High attention to detail; comfortable independently multitasking and prioritizing projects

Desirable

• We’re looking for a Senior Content Designer who will help shape our content strategy, execute on written communication within our product, and design and influence the experiences we deliver to our members within Omada
• As a Senior Content Designer, you’ll work closely with product, clinical, and design partners to translate behavior science and clinical best practices into intuitive product experiences
• You’ll explore, craft, test, and iterate on simple and compelling solutions that help people make lasting behavior change
• You’ll design and implement our content experience, shape language and communication, and apply tone and voice to create simple and engaging solutions for our members
• Applying user-centered design methodologies to find opportunity with research and data, design, and test content solutions in partnership with product teams
• Developing concepts, content strategy, and UX copy from early ideation through final execution
• Writing in-app copy like onboarding screens, end-to-end flows, error messages, buttons, and tooltips
• Partnering closely with our clinical partners to ensure that we structure and deliver our content in a way that works for all of our integrated condition experiences and meets our clinical standards
• Collaborating closely with product managers and others, including care team operations, user insights, engineering, and clinical partners
• Iterating on content standards and raising the content design bar with clear, concise, and meaningful language