Lead Machine Learning Scientist, ManyChat
More information about location
Chatbot marketing
Be an early applicant
Chatbot marketing
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- ML Expertise: 6+ years of proven experience as a Machine Learning Scientist, Machine Learning Engineer, or equivalent. Extensive experience leading the development and deployment of ML models across the full product lifecycle, in collaboration with Product and Engineering teams
- Experience with GenAI: Prior experience with generative AI and LLM models is strongly preferred, including prompt engineering and RAG applications. Experience Deploying and scaling such models is a big plus
- Technical Skills: Strong proficiency in Python, SQL, key ML frameworks (e.g., TensorFlow, PyTorch, XGBoost, Ray, Keras, Spark, etc.), modern DevOps practices, and cloud infrastructure (AWS and Snowflake preferred)
- MLOps Knowledge: Hands-on experience improving ML lifecycle management (model testing, deployment, monitoring)
- Leadership & Communication: Effective leadership, mentoring, and cross-functional communication skills
What the job involves
- We're seeking an experienced Machine Learning Scientist to take on a technical leadership role of our ML and AI team, focusing on developing AI products – particularly around generative AI agents
- Reporting to the Head of Data, you’ll collaborate closely with Product Managers, Engineering, and Data leaders, ensuring our AI solutions align seamlessly with product strategy and deliver business value
- Lead Applied ML Development: Drive end-to-end development of generative AI and other ML products, working closely with stream-aligned product teams
- AI operations: Establish robust testing and monitoring strategies for generative AI outputs, ensuring reliability and accuracy
- MLOps Advancement: Collaborate with the Data Platform team to enhance model deployment, monitoring, validation, and governance processes
- Technical Leadership: Provide hands-on technical leadership, mentor team members, set best practices, and shape our AI technical roadmap
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2019
$18m
SERIES A
Nov 2017
$4m
SEED
Total funding: $23.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 28 more jobs at ManyChat