Customer Success Manager, Luminovo

Total funding: $18.6m

• Flexible working hours – We don’t have a rigid 9 to 6 work schedule. Instead, we encourage Luminerds to work during the hours in which they perform their best.
• Remote-first, with retreats! – As part of our remote-first setup, all Luminerds can work remotely within +/-2 hours of CET, while always being welcomed in our Munich office. In addition to our online team events, we regularly organize in-person team retreats and an annual get together for our company-wide LumiWeek.
• Equity compensation – We value every Luminerd’s work and dedication right from the start. Hence, for investing their time and skills in Luminovo as well as trusting and contributing to our vision, all permanent employees receive a Virtual Employee Stock Option Plan (VESOP) as part of their compensation package.
• Home-office equipment – As part of our remote-first setup, all Luminerds have the option to work from home. Regardless of your work location, we will make sure you receive the necessary equipment. This could include a brand new MacBook, 4K monitor, mouse, keyboard, ergonomic chair, etc.
• You decide – We trust Luminerds to act in the best interest of Luminovo. This is why we apply a “you decide” approach to productivity-related decisions, particularly including expenses, devices and personal development. We believe that given a high talent density and our goal to innovate, allowing the people with the most relevant knowledge to call the shots will result in better outcomes. We want to lead with context, not control
• Mental health matters – Taking care of your mental health is just as important as managing your physical health. Therefore, we offer Luminerds access to a mental health platform, including tools designed to maintain a healthy work-life balance and excel both personally and professionally.
• Childcare benefits – Supporting Luminerds and their families is very important to us, which is why we offer financial support to all parents at Luminovo! If you are a parent and have incurred childcare expenses, you will receive a monthly tax-free subsidy from us.
• Psychological safety – At Luminovo, our objective is that every Luminerd feels safe to bring their whole self to work. Psychological safety is the foundation of our honest and respectful feedback culture, our no-rules approach, and how we collaborate as a team.