B2B Account Coordinator, Yoto
North America, 12 month FTC
$55-65k
2+ days a week in office (Brooklyn, NY)
Interactive audio platform for kids
Posted today
Interactive audio platform for kids
101-200 employees
Posted today
$55-65k
2+ days a week in office (Brooklyn, NY)
101-200 employees
Company mission
To help parents inspire the next generation of independent, creative minds.
Role
Who you are
- 2+ years of experience in account coordination, sales support, or customer-facing roles
- Great at managing multiple moving parts, prioritizing tasks, and staying organized
- Confident communicator & able to build relationships across teams and with customers
- Excellent presentation skills
- Comfortable navigating data (Excel/Google Sheets) and translating insights into action
- Excellent communication skills and a collaborative approach to teamwork
- Familiarity with retail backend systems such as Shopify or CRMs is a plus
- Adaptability and resilience in a fast-paced and evolving work environment
What the job involves
- This role is a 12 month maternity cover
- Work directly under our NA B2B Account Manager on facilitating Yoto’s North American B2B initiatives
- Serve as the primary contact for all inbound B2B requests, escalating specific requests as needed
- Manage day-to-day communication for Yoto’s independent retailers, and education/hospital partners
- Support the full B2B partner lifecycle, from onboarding new accounts to supporting reorders and product questions
- Track data on B2B sales and customers, pulling regular reports and presenting insights to the broader commercial team
- Develop expertise in Yoto products, industry trends, and market dynamics to provide informed support
- Coordinate with B2B Marketing Manager on scheduled communications, newsletters, B2B promotions, and other marketing opportunities
- Work with Yoto’s Operations team to continually improve the Yoto Partner user experience
- Potential to support outbound sales activities and retailer prospecting
Our take
A key development in the last 5 years has been a move towards screen-based kids entertainment like apps and streaming services. However, more recently there have been concerns that excessive screen time for children can be damaging to health and development. So, many consumers are looking for alternative products which will expose children to modernity without the drawbacks of many modern devices. This is the demand which Yoto is setting out to capitalise on.
Yoto's product - a screen-free audio platform - enables children to access features such as audiobooks, podcasts, and soundscapes via physical cards inserted into the device. The Yoto Player has received considerable early praise from consumers and from investors also, who granted Yoto considerable funding.
Perhaps the most difficult challenge for a business operating in the highly competitive children's toys market is keeping its product current. However, Yoto's software is fully customisable, meaning that alongside its library of content, parents can add their own audio files to the device to suit the interests of their children. This imbibes Yoto with a customisability that gives it an edge, especially as children's tastes change with age.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
11 people
Niamh Power, Tech Lead Manager
Our mission
Looking after Yoto's native iOS & Android apps, which allow parents to control and manage their players, their library and discovering new contentInsights
Company
Employee endorsements
Flexible working
"At Yoto I'm treated as an adult, and given the autonomy to get on with what I need to get done at work while also getting done what I need to in my..."
Funding (last 2 of 3 rounds)
Jun 2024
$23m
ANGEL
May 2021
$17m
SERIES A
Total funding: $43.4m
Company benefits
- Your birthday off
- Choice-based approach to where you work - we encourage everyone to come in to the office minimum once a month
- A Work from Anywhere policy giving you the opportunity to work from a different location for a temporary period
- Yoto player and starter pack of cards
- Company socials and celebrations, including our annual Yoto Fest
- 2x volunteer days a year
- 24/7 Employee Assistance Programme (EAP)
- Family-friendly leave
- Noncontributory Long Term Disability Insurance and Life Assurance / AD&D insurance
- 401(k) Retirement Savings Plan
- Medical, Vision and dental insurance
- 31 PTO days per year, which include 20 vacation days, plus 11 holidays
- Dependent Care Flexible Spending Account (FSA)
Company HQ
Somers Town, London, UK
Articles
Leadership
Ben Drury
(Co-Founder & CEO)He has extensive experience as a Non Executive Director for the likes of Marmalade and Intercede. Since 2016, he has also been a board member and investor for Pimoroni.
Filip Denker
(Co-Founder & CTO)People progressing
Beth is our wonderful Head of Product, she got promoted to the position after 2 years as a Senior Product Manager.
Niamh is our superstar Tech Lead Manager for the iOS team, she got promoted to the position after 18 months as a Senior iOS Engineer.
Salary benchmarks
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Diversity, Equity & Inclusion at Yoto
Clemence Strobl (Talent & People Manager)
- At Yoto, we love creating a world where childhood is rich with discovery and joy. We’re also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them.
- We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported. Our Diversity, Equity and Inclusion group holds bi-monthly forums to elevate diverse voices and perspectives, ensuring everyone at Yoto feels heard, respected, and appreciated.
- We don’t just embrace differences - we celebrate them. We share audio content from a vibrant and diverse community of creators, and we are building a team that reflects that same diversity. We invite candidates from all walks of life to explore opportunities with us and join a company that champions flexibility, equity, and inclusion.
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