Senior Business Automation Manager, Roku
$150-200k
Offers equity
More information about location
4+ days a week in office
Convenient and affordable TV streaming players
Be an early applicant
Convenient and affordable TV streaming players
1001+ employees
Be an early applicant
$150-200k
Offers equity
More information about location
4+ days a week in office
1001+ employees
Company mission
To provide its users with a more convenient and cost effective way of watching the programs they love.
Role
Who you are
- 5+ years of experience in business operations/automation
- 5+ years of experience managing Order Management System application within the Advertising industry
- Strong understanding of the digital and CTV advertising industry, with a desire to align processes and solutions to drive business outcomes
- Sound understanding integrations with Order Management Systems; CRM and Adserver integration major plus
- Experience collaborating with Finance/Accounting teams to ensure clean billing workflows
- Experience leading feature/release testing procedure (upgrades)
- Excellent written and verbal communication skills, with a strong ability to document processes
- Ability to work collaboratively across teams and effectively manage multiple priorities
- Beginner proficiency in SQL with sound understanding of relational databases
What the job involves
- The Revenue Operations team is responsible for maximizing yield through supply optimization, driving global ad revenue growth with strategic pricing and packaging, managing global publisher partnerships for ad inventory deals and delivery, and enhancing the efficiency of the ad sales organization by centralizing processes across our data tools and systems. By aligning advertising sales, marketing, product, and client services, the team aims to optimize the monetiz
- Roku is looking for a Senior Business Automation Manager to join our expanding Revenue Operations Team
- This role will take business ownership of Roku’s proprietary Order Management System which supports the digital advertising campaign lifecycle
- In addition, this role will play a critical part in servicing and enhancing the campaign billing lifecycle
- Specific focus areas to include application/data ownership of Roku’s Advertising Product Catalog, CRM/OMS integration management, OMS feature and workflow development, leading training, and owning day to day system services
- This role requires a strong problem-solving mindset, excellent communication skills, and previous experience managing and administering an Order Management System within the Advertising industry
- The ideal candidate will be proactive, adaptable, and have a desire to think strategically to drive meaningful change within the organization
- They should over-index on ownership, taking initiative and responsibility for their work
- Administer and own OMS centric integrations through business lens with applications such as CRM/OMS, OMS/Inventory System, OMS/Billing System, and OMS/DMP
- Consult and ideate workflow changes with Business and Product Teams to optimize Order Management System towards revenue production and efficiency gains
- Collect and prioritize enhancement ideas from both users and leaders
- Lead weekly stand up meetings with peer system teams to ensure cross functional alignment on priorities
- Own and deliver new OMS features and initiatives
- Lead User Acceptance Training programs for major upgrades
- Lead End User Training for major upgrades
- Ideate and adopt best practices for month-end billing workflows
- Organize and participate in stakeholder discovery meetings to gather requirements and inform workflow development
- Organize, administer, and present end user satisfaction (NPS) surveys
- Utilize Artificial Intelligence to enhance established campaign workflows
Our take
According to Nielsen data, the average streamer spends over seven minutes searching for something to watch. Streaming services use customers' viewing history to make suggestions, but these are limited to programs licensed for that particular service.
Roku provides an integrated streaming service that offers TV channels, movies and third-party streaming services, resulting in an all-in-one streaming platform. The service can be accessed through a variety of customized subscription packages and fees.
Roku stands out in the streaming industry by bringing many competitors together in one package. The startup provides further innovative services such as a weekly TV series named 'Roku Recommends' which uses first-party data to recommend essential viewing to users. Alongside funding filmmakers through its "Change Makers Program", Roku also acquired its own original library of shows through its acquisition of now-defunct Quibi's library in 2021. After successful collaborations with TCL and Hisense, the first in-house "Roku Television" was released in 2023, further exemplifying the streaming company's wider ambitions in the media sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2016
$45.5m
LATE VC
Nov 2015
$45.5m
SERIES H
Total funding: $247.8m
Company benefits
- Medical, wellness and financial benefits
- Unlimited paid time off policy
- Work from home opportunities
- Free snacks and access to the company fitness center
Company HQ
Newhall, San Jose, CA
Leadership
Anthony Wood
(Founder & CEO)Studied Engineering at Texas A&M before founding their first company in 1986. They held VP roles at both Adobe and Netflix.
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