Web Content Manager, Moonpig
Maternity Cover
Online company for personalised cards, gifts and flowers
Job no longer available
Online company for personalised cards, gifts and flowers
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Prior experience in managing a highly productive B2C product content and working with a CMS
- Extensive experience of managing workflows and content production & set up
- Excellent with analysing data and using insights for forward planning
- Enthusiastic, passionate, creative, organised and process oriented
- Excellent communication skills and able to communicate in a clear and unambiguous manner
- Able to work in a fast-paced environment with minimal guidance
- Prior experience with Salesforce
What the job involves
- Fixed Term 12 Months
- Internally this role is titled Partner Product Manger
- As a Partner Product Manager, you will take ownership of varying initiatives to grow the product content strategy including production and copywriting for both Buyagift & Red Letter Days brands
- You will be working closely with Marketing to ensure a targeted approach to our website copy and imagery
- You will also lead a team of seniors and executives to deliver best in class products within predetermined SLAs
- This is a highly creative role looking for an individual to steer innovative content and design
- You will have overall responsibility for product launches, price changes, amendments and discontinued products for both brands
- Collaborate with Web Trading, Buying and IT Teams to optimise processes used, including helping to plan, design and test new technical features and workflows
- You will use your business knowledge and data insight to support the prioritisation of workload
- Follow the current brand look and feel for both RLD and BAG to curate specific copy, imagery and overall product feel
- Execute the product content strategy. Working closely with marketing, web trading and design
- You will be responsible for tracking and analysis of product performance data while using insights gained to plan follow up actions to be carried out by the team
- You will also take ownership of resource planning for the team including scaling up as needed for peak times, identifying training requirements and setting deadlines for delivering time sensitive projects
- Collaborate with the IT team for system improvements to support efficiency gains and resolve any bugs affecting the products & processes
- Exploring AI tools to improve quality and efficiency of products (imagery and content)
- Quality Assurance: Accuracy, completeness, and consistency of product content across the websites. This involves identifying and addressing any errors, inconsistencies or improvements needed
- You will be managing a team of Seniors and Executives
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Bros. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Catherine Faiers
(CEO)Previously Non-Exec Director at Allegro and COO of Auto Trader and Addison Lee. Was also Corporate Development Director at Trainline and a Director at DC Advisory.
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