Manager Solutions Engineering, CircleCI
EMEA
Continuous integration and deployment services
Be an early applicant
Continuous integration and deployment services
201-500 employees
Be an early applicant
201-500 employees
Company mission
To manage change so software teams can innovate faster, empowering technology-driven organizations to do their best work – and making engineering teams more productive and innovative.
Role
Who you are
- Bachelor's degree in Computer Science, Engineering, or related field
- 5+ years of experience in field engineering, solutions engineering, or technical customer-facing roles within the technology industry
- 2+ years of experience coaching, mentoring, or leading technical team members
- Strong hands-on technical background with expertise in software development, DevOps practices, CI/CD workflows, and cloud technologies
- Demonstrated ability to balance individual contributor work with team leadership responsibilities
- Proven track record of driving customer success through technical solutions and collaboration
- Excellent communication and presentation skills, with experience engaging technical and business audiences at various organizational levels
- Strong organizational skills with ability to manage multiple priorities across a distributed team environment
- Experience working effectively across different European countries and time zones
- Willingness to be a working team manager who remains actively involved in client-facing technical delivery
- Knowledge of current trends in DevOps, CI/CD, and software delivery
- Collaborative mindset with ability to build relationships across cross-functional teams
- Customer-focused approach with passion for technical excellence and continuous improvement
- Based in EMEA with authorization to work in your country of residence
What the job involves
- CircleCI is looking for a Field Engineering Manager to join our EMEA team in a player-coach role, combining hands-on client engagement with team leadership to drive technical excellence and customer success in the DevOps and CI/CD space
- As the Field Engineering Manager for EMEA, you will operate in a player-coach capacity where you will learn firsthand how CircleCI technology supports customer requirements while managing and coaching the existing team
- Based in EMEA and working with staff across various European countries, you will balance direct client-facing technical work with leading a distributed team of field engineers
- This role requires rolling up your sleeves to deliver technical solutions alongside your team while providing guidance, mentorship, and operational coordination
- Actively engage with customers and partners in a hands-on technical capacity, delivering solutions, conducting technical presentations, and supporting proof-of-concepts
- Lead and coach a distributed field engineering team across EMEA, providing day-to-day guidance and professional development
- Build deep knowledge of CircleCI technology through direct customer engagement and technical delivery work
- Support both pre-sales and post-sales activities, working alongside your team to provide technical expertise and advisory services
- Coordinate operational activities and work plans for the EMEA field engineering function, ensuring effective execution across time zones and locations
- Develop and share best practices to optimize team effectiveness and customer satisfaction across the region
- Foster collaboration within the distributed EMEA team and with cross-functional partners including sales, customer success, and product teams
- Provide mentorship and coaching to team members, supporting their technical growth and career development
- Monitor team performance and customer engagement, identifying opportunities for continuous improvement
- Contribute to process improvements and operational efficiency initiatives
- Manage resource coordination and capacity planning to meet regional objectives
- Ensure quality standards and performance requirements are met for technical deliverables
Salary benchmarks
Our take
Engineering has seen the rise of agile, containerisation and DevOps over the last few years. As a result, the idea of continuous integration and continuous delivery (CI/CD) has grown to be an important part of the engineering space. CircleCI is one company that taps into this field, offering a lightweight and open service.
There are now a lot more companies that have a culture of continuous delivery. CircleCI specifically helps automate all the steps that occur between the time developers make changes to the code and when the application gets in front of the customer. The company has a strong tailwind from this macro trend and their product is loved by engineers, putting them in a strong place to build a strong business.
Services in the sector have grown constricted and cost-heavy, but in 2022, CircleCI debuted a free tier service for engineering teams in a move away from this. By offering flexibility across an increased number of major platforms, including Docker, Windows, and MacOS, the company works towards its ultimate aim to empower technology-driven organisations.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
May 2021
$100m
SERIES F
Apr 2020
$100m
SERIES E
Total funding: $315m
Company benefits
- Remote-first company
- Home office stipend
- Unlimited PTO
- Generous parental leave
- Health benefits that can cover employees and dependents up to 100%
- Quarterly wellness days, a free Calm subscription, wellness reimbursement, and Cleo for new parents
- Opportunities to learn new skills, including project-based learning and presentations from our colleagues
- Udemy for on-demand learning, and an annual stipend for personal development outside of CircleCI
Company HQ
The East Cut, San Francisco, CA
Leadership
Jim Rose
(CEO)Joined CircleCI as COO. Serial entrepreneur, founding Distiller (acquired by CircleCI) and Copious.
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