Head of Product, Superhuman
$380-550k
3+ days a week in office
Speedy email experience
Job no longer available
Speedy email experience
101-200 employees
Job no longer available
$380-550k
3+ days a week in office
101-200 employees
Company mission
To provide the fastest email client in the world.
Role
Who you are
- 12+ years of professional experience, with 5+ years of experience leading product teams
- A track record of delivering products that set a very high bar for user experience
- Experience working as a product leader on a product that is critical to the success of the company
- Extreme Ownership: You act as if you are 100% responsible for your own outcomes as well as the outcomes of the company. You do this without stepping on toes
- Results Driven: You work tirelessly in pursuit of your results; you quickly take the initiative and own when results are off; you course correct and get scrappy if necessary
- AI-First Operator: You embed AI into daily workflows, rituals, and decision-making. You model fluency, curiosity, and visible use of AI to raise the bar for speed, quality, and customer impact
- Customer-Centered Innovator: You redesign experiences to create AI-native magic — delighting customers through faster, smarter, and more effective workflows that deliver measurable outcomes
- Detail-Oriented: You know the numbers and metrics about your business immediately and in great detail. You rarely have to ask your team
- Low Ego: You put the company ahead of yourself. Most of our discussions are about results and how to amplify success
- Async Communicator: You are highly proficient in written communication and comfortable with long documents. You can write accurately and precisely
- Create Delight: You create moments of joy and fulfillment for customers and employees by building intentional experiences that deliver pleasant surprises
- Deliver Remarkable Quality: You approach everything with exceptional quality and simplicity, setting new standards that compel others to share our work
- Embrace the Extraordinary: You form bold visions that push limits and defy status quo, using ambitious goals to drive rapid learning and ultimate success
What the job involves
- Outcome # 1: Own our product strategy, in partnership with our CEO, to extend our product-market fit and grow even faster than before. [build the right thing]
- Frame key strategy questions, decide an approach, and build a roadmap that will drive our overall product strategy. These questions include:
- Define our team and enterprise products — what do they do, who are they for, and how are they positioned
- Define the balance between single-player and multiplayer
- Define the balance between SMB, mid-market, and enterprise
- Define the balance between solution deepening and marketing widening
- Continue to improve our core product through customer discovery, domain expertise, user feedback, and analytics
- Outcome #2: Champion our core values and our product philosophy. [build it right]
- The point of Superhuman is not just to grow as fast as possible. We are also here to build the most delightful and remarkable experiences that we can. We could stop any product project at 80% without obvious impact on near-term business metrics. But if we had done so to date, Superhuman would not be a beloved product. It would be like every other email app, and we would not be where we are today
- The Head of Product should push for this extra mile, and do the 20% that other companies would not do because it does not affect short-term outcome. This is key to our brand, and builds our product moat
- Outcome #3: Execute our product strategy in partnership with our Head of Engineering and Head of Design [build it fast]
- Build and iterate a detailed roadmap in partnership with our Head of Engineering and Head of Design
- Lead execution by managing scope, user experience, and timeline in partnership with our Head of Engineering and Head of Design
- Outcome #4: Build and lead a high-performing product organization. [run the team]
- Recruit, retain, and develop a diverse and AI-fluent team
- Lead with coaching, prioritization, and clear communication, modeling both AI mastery and Superhuman values
- Make AI a daily habit across planning, execution, and review processes
- Redesign top workflows with AI at the core, rapidly prototyping and iterating to drive customer impact
- Set and track standards for AI fluency as a core hiring and performance expectation
- Earn the right to scale the team by first maximizing what AI unlocks, hiring only when human creativity, judgment, or connection is truly essential
- Share and celebrate AI best practices, wins, and customer impact stories across the team and company
Our take
We spend a staggering upwards of 3 hours a day buried in our emails. The majority of us are used to legacy giants like Gmail or even Hotmail. Superhuman recognizes that our email UX could just be a lot more beautiful and efficient, and have integrated smart features like “unsend” so we never have to suffer the embarrassment of another typo.
Although standing out in a market of free services (they charge a $30 per month fee), Superhuman commanded a waiting list of over 250,000 during its beta testing phase.
With more than $100 million in overall funding from firms like Andreessen Horowitz and First Round Capital, Superhuman is setting trends in emerging enterprise software with both its design and go-to-market strategy. They’ve managed to steal an audience from the big players by giving users something beautiful and more streamlined to work with. Its 2024-released feature is a testament to this, which generates instant reply suggestions for emails that are smart, context-aware and efficient.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2021
$75m
SERIES C
May 2019
$38.1m
SERIES B
Total funding: $113.1m
Company benefits
- Friday wins: a weekly event where entire teams gather to share what they have accomplished during that week
- Super buddies: in your first week you are paired with an experienced team member outside your team to help you settle and show you the ropes
- Lunch roulette: Every Wednesday, teams are split into random groups of two or three to grab lunch outside the office
- 401k
- Flexible parental leave
- $3000 per year towards your professional development
- Allyship education program to help build your best self
- Custom MacBook Pro
- $3000 budget for workstation setup
- All your lunches catered or expensed
- Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
- Work from home opportunities
- Health insurance
Company HQ
The East Cut, San Francisco, CA
Leadership
Rahul Vohra
(CEO & Co-Founder)Before founding Superhuman, Rahul was a Technical Advisor for BOLDstart Ventures, which provides seed and first-round funding to early-stage internet companies. Rahul has also been an investor in Partender, sendwithus, EasyPost, Placer and YesGraph.
Conrad Irwin
(CTO & Co-Founder)After founding Rapportive, which added context and transparency to emails, Conrad worked as a Senior Software Engineer for Linkedin. Before co-founding Superhuman, they were the VP of Engineering for Bugsnag, an automatic crash detector for web and mobile apps.
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