Strategic Partnership Development Manager, Infobip

$150-175k

+ Quarterly discretionary bonus & ESOP

Adobe Creative Suite

Salesforce

Oracle

ServiceNow

Senior and Expert level

Chicago

New York

Global communications platform for businesses & developers

Be an early applicant

Global communications platform for businesses & developers

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Be an early applicant

$150-175k

+ Quarterly discretionary bonus & ESOP

Adobe Creative Suite

Salesforce

Oracle

ServiceNow

Senior and Expert level

Chicago

New York

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

+7 years of experience in strategic partnerships, channel management, or business development in B2B tech — CPaaS, SaaS, telecom, or API-based businesses preferred
Proven track record of growing revenue through existing partner relationships — not just maintaining them
Experience managing top-tier or enterprise-level partner accounts, including executive relationship management
Experience working within or alongside major enterprise organizations (e.g. Microsoft, Oracle, Adobe, ServiceNow) — you understand how decisions get made and how to move things forward in complex orgs
Startup or high-growth company experience is a plus — you bring the hunger and agility to operate in an environment that rewards initiative
Strong ability to lead joint GTM planning and translate strategic goals into executable partner programs
Comfortable navigating matrix organizations and influencing cross-functional teams without direct authority — on both sides of the partnership
Structured, data-driven approach to planning and reporting; comfortable working in Salesforce
Background in management consulting or experience owning a P&L or quota-carrying role is a strong plus
You thrive with autonomy — you create your own path, hold yourself accountable, and decide where to invest your time to drive results

What the job involves

As a Strategic Partnership Development Manager, you'll be the primary owner of Infobip's most valuable partner relationships in North America — deepening existing partnerships and unlocking new revenue through a portfolio of top-tier accounts
While you will be focused on North America, you will also work closely with the Global Strategic Partnerships team, operating at the intersection of relationship management and commercial execution
Working directly with our VP of NAM Partnerships and collaborating cross-functionally with Sales, Presales, Product, and Marketing, you'll develop joint go-to-market strategies, drive measurable business growth, and act as the internal champion for every partner in your portfolio
Own and grow a portfolio of top-tier partners, with a clear focus on revenue and gross profit targets
Proactively lead joint partner planning sessions — defining mutual performance objectives, financial targets, and key milestones
Develop and execute go-to-market strategies with partners to drive acquisition of new clients across all relevant markets
Track, forecast, and analyze partnership performance; identify and act on growth opportunities within existing relationships
Serve as the partner's internal ambassador — aligning Sales, Presales, Product, and Marketing to ensure implementations are delivered successfully
Manage partner conflict across Infobip's sales channels through clear communication and strict adherence to engagement rules
Run quarterly business reviews and maintain a structured, recurring partner communication strategy
Ensure partner compliance with agreements and certification program standards
Manage all partnership data accurately in Salesforce (CRM)
Build and maintain executive-level relationships with key stakeholders at partner and customer organizations
Represent Infobip at partner events, conferences, and industry forums; contribute to brand and market awareness through thought leadership
Provide market and vertical insights to Product and Marketing teams; help define use cases and scale best practices across the region
Support the implementation of global partnerships at the regional level, establishing relationships and GTM initiatives with regional partner organizations

Our take

The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.

The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (1.8)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company HQ

City of London, London, UK

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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