Product Manager, SevenRooms
POS
Hospitality guest experience platform
Open for applications
Hospitality guest experience platform
201-500 employees
Open for applications
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 2+ years of product management experience; 1+ years building B2C SaaS applications required
- Experience shipping successful consumer facing products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
- Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
- Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
- An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
What the job involves
- We are looking for a Product Manager with a specialized focus on Point-Of-Sale (POS)
- As a Product Manager, you will help create vision, strategy and execution of our product offerings
- You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure that our products meet the needs of our customers and align with our business objectives
- This role will report directly to our Group Product Manager
- The Point of Sale (POS) Team plays a critical role in realizing the SevenRooms ecosystem
- This is an operator and integrator facing team building best-in-class integrations with POS systems to improve operational efficiency for operators and ingest valuable data from the POS system to enrich guest profiles so operators can create personable and magical experiences for their guests
- Leveraging all the power and customizability of the SevenRooms platform, this fun and ambitious team is looking for a customer-minded, data-driven Product Manager looking to streamline the integration experience and innovate new ways to infuse data and intelligence throughout the platform
- We've built our product team up with the most creative, passionate entrepreneurs and hospitality-oriented people we could find
- This small but mighty team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so
- We are the bridge between our clients and our platform and we absolutely love what we do (and we love doing it together)
- Product Management: Define business and product requirements; Lead cross-functional teams to execute on product plans and to deliver results; Function as the Product Owner for a Scrum development team to define, deliver, build and iterate on capabilities alongside engineering and design partners
- Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations. Collaborate with leadership and executives to advocate for guest experience innovations
- Customer Research: Research, analyze, and interview customers and users to understand their requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
- Project Management: Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints
Salary benchmarks
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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