Sustainability Program Manager, Amazon

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Desirable

• This role will be the bridge between big-picture sustainability goals and real action on the ground—helping our grocery stores and distribution centers turn environmental commitments into everyday wins
• In this role, you'll empower site teams with the tools, training, and support they need to reduce waste, increase food donations, steward water, and make a measurable impact, all while solving the challenge of making sustainability simple and actionable for thousands of team members across our footprint
• Facilitate execution of sustainability programs (food donation, waste management, water stewardship) in stores and DCs with Store Ops teams
• Lead "Sustainability Support" for 50 lowest-performing sites, co-developing action plans for waste and donation improvements
• Develop and maintain sustainability content for SOPs, ensuring clarity for store implementation
• Translate sustainability goals into actionable store-level processes with cross-functional partners
• Monitor performance and identify improvement opportunities
• Serve as primary contact for Green Mission Ambassador program, providing monthly engagement content
• Create compelling communications driving awareness and engagement at sites
• Develop training content on sustainability programs and best practices for store teams
• Design change management strategies supporting program adoption with WWGS Ops
• Ensure consistent messaging across all channels
• Manage reporting systems and scorecards tracking program performance metrics
• Analyze data to identify trends, gaps, and opportunities
• Provide regular leadership updates on progress, challenges, and wins
• Scope dashboards and visualizations making sustainability data accessible for site teams
• You'll be the single-threaded leader for food donation and water stewardship across WWGS sites—bridging sustainability strategy with store operations
• Day-to-day, you're analyzing performance data, partnering with Ops teams to embed programs into workflows, creating SOPs and training content, supporting your 50 focus sites with action plans, and running the Green Mission Ambassador program
• You'll also build dashboards, track metrics, and communicate wins
• Beyond the basics, you'll drive culture change—making sustainability feel natural, not burdensome—and directly impact our 2030 goals
• Think strategic problem-solving meets hands-on site support
• The WWGS Sustainability team tackles waste, packaging, climate, and social responsibility; this role is nested in the Circularity sub-team, which focuses on waste, packaging, and data analytics
• We're a tight-knit, collaborative crew who genuinely support each other to hit ambitious goals
• As a team, we're here to catalyze meaningful change in the food system, leveraging what makes Whole Foods Market and Amazon unique to create lasting positive impact for people and the planet—through how we source, operate, and innovate
• You'll work cross-functionally across the company—because sustainability isn't just our job, it's everyone's opportunity to make an impact
• Your main customers are store team members, and you'll build tools, training, and programs that make their jobs easier while solving real problems