People Operations Lead, Market Logic Software
AI-powered market & competitive intelligence
Be an early applicant
AI-powered market & competitive intelligence
101-200 employees
Be an early applicant
101-200 employees
Company mission
To ignite business innovation by injecting market insights into daily business decision-making to outpace competition.
Role
Who you are
- Experience in People Operations, HR Operations, Employee Experience, or a comparable operational role within a fast-paced environment
- Previous people leadership experience or demonstrated readiness to lead a small team
- Experience supporting international employee populations and multi-country operations
- Strong process improvement mindset with a passion for operational excellence
- Experience working with HR systems (Personio, ADP, etc.), workflows, automation, and digital solutions
- Curiosity and enthusiasm for leveraging AI and technology to improve employee experience
- Strong stakeholder management skills and the ability to build trusted relationships across all levels of the organization
- A pragmatic, structured, and solutions-oriented approach to work
- Excellent communication skills and a strong sense of ownership
What the job involves
- As our People Operations Lead, you will lead a small, high-impact team and ensure exceptional People Operations delivery across Germany, Austria, Belgium, the UK, and the US
- You will join a People Team that has already invested heavily in operational excellence, automation, and scalable ways of working
- With established global processes, outsourced specialist partners, a modern People tech stack, and our first AI-powered employee experience agent already live, your focus will be on optimizing, automating, and continuously improving an already strong People Operations function
- You won't spend your time manually processing payroll, navigating complex employment law cases, or building fundamental People Operations processes from scratch
- Your focus will be on leading the team, improving employee experience, driving operational excellence, and helping us scale through automation and AI
- Reporting to the Chief People Officer, you'll play a key role in ensuring our People Operations function remains scalable, efficient, employee-centric, and ready to support future growth
- Lead People Operations Delivery: Lead a team of one People Operations Specialist and two Working Students, ensuring consistent clarity, effective prioritization, and culture of ownership, service excellence, and continuous improvement
- Own People Operations Delivery: Ensure seamless employee lifecycle operations across multiple countries, from onboarding through offboarding. Maintain high standards of operational quality, compliance, and employee experience
- Drive Operational Excellence: Continuously improve People processes, documentation, workflows, and ways of working. Identify trends, recurring issues, and opportunities through People data and operational insights
- Advance Automation and AI: Drive automation, self-service, and AI-enabled solutions across the employee lifecycle. Partner with stakeholders to improve efficiency and reduce manual work through technology
- Manage Key Partnerships: Coordinate external payroll, benefits, immigration, and employment law providers. Partner closely with Finance, Legal, Works Council, and business leaders to ensure smooth operational delivery
- Enhance Employee Experience: Use data, feedback, and operational insights to improve employee and leadership experiences across key employee lifecycle milestones
Our take
The advent of big data has opened the doors to new levels of granular insight available to corporate decision makers. However, it has also generated a lot of noise. Market Logic Software is attempting to create a knowledge management platform that is truly useful.
Market Logic’s approach differs from other knowledge management platforms in that insights are curated for specific roles and embedded in the processes they use, resulting in more consistent insights-driven decisions.
The technology company is now looking to accelerate its growth. Having already won dozens of major corporate customers, it is setting its sights on becoming the leading software on the market.
While the company can count on the experience of engaging enterprise customers for over a decade, it must continue to push forward its product to avoid being made irrelevant by the emerging crop of technologically advanced startups in the space, such as SimilarWeb. Moves like expanding its AI Assistant product to run market insights, as it did in 2023, are definitely steps in the right direction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2017
$51.4m
LATE VC
May 2010
$0.2m
SEED
Total funding: $53.3m
Company benefits
- Work-Life Balance: Enjoy vacations, volunteering days, and team getaways for a balanced work-life.
- Hybrid workstyle: Encouraging a virtual-first hybrid workstyle, that ensures balance and productivity from any location.
Company HQ
Charlottenburg, Berlin, Germany
Leadership
Olaf Lenzmann
(Co-Founder & Chief Innovation & Product Officer)After co-founding Market Logic Software in 2006, Olaf served as the company's CTO until 2021, when they moved into the role of Chief Innovation & Product Officer.
Dirk Wolf
(CEO)Dirk joined Market Logic Software in 2021 as a Managing Director & CFO, they then added COO to their title in 2022 then moved into the role of CEO in 2023. Prior to Market Logic, they spent 11 years at Searchmetrics in several senior roles, including CFO.
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