Legal Operations Specialist, Lyra Health
More information about location
Employee mental health care provider
Be an early applicant
Employee mental health care provider
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- You will have at least four years of experience working with a contract lifecycle management tool, such as Ironclad and Salesforce, and technology systems to improve legal team efficiencies, among other things
- You will have experience optimizing the capabilities of management systems such as CLM, Ironclad, Salesforce, and other records management systems, and can work independently with limited day to day oversight
- The ideal candidate is highly proactive, extremely organized, and thrives in a fast-paced and exciting environment
- You must have flexibility to adapt to changing priorities, business drivers and organizational needs
- We are seeking a results-oriented professional with effective execution skills, the ability to operate autonomously and work proactively with various teams across the organizations
- Bachelor's degree in law or other related field, or a paralegal certification
- 4+ years of experience with supporting legal operations and legal advisers, at a law firm or in-house legal department
- Detail-oriented individual with excellent communication skills, interpersonal skills, and drafting experience. Ability to review and draft documents within the relevant skillset
- Experienced with “triage” in a legal and compliance setting, knowing how to direct questions to different members within the team and/or when to escalate issues
- Experience with legal management tools such as contracts management and CRM systems (such as Ironclad and Salesforce), knowledge management solutions, electronic signature software (e.g., DocuSign), supplier/procurement software and task management systems (e.g. Asana). Knowledge of Brightflag and ServiceNow would be a plus
- Comfortable enough with technology to be able to communicate effectively with non-technical teams; ability to quickly learn new software or technology
- An entrepreneurial, ownership mentality with an ability to handle competing priorities in a dynamic environment
- Exceptional listening and collaboration skills, and a demonstrated ability to navigate difficult issues and multiple partners
- Ability to operate autonomously while being a team player who brings a positive attitude to the workplace
- Experience in developing reports that not only inform but drive decision making and action
- Sense of humor
What the job involves
- You will be a critical team member on Lyra’s Legal team to support its growing operations for its commercial contracting team, fulfilling Lyra’s mission to bring mental and emotional health solutions to large employers across the country
- You will support the commercial contracting team and others on the legal team in building scalable processes that increase the team’s efficiency and operational excellence
- Support Legal, Privacy and Compliance team members in the UK and globally, with documentation required for day-to-day business, such as reviewing materials as a point of intake for the team, coordinate assignments and signatures
- Help with organisation and availability of commercial contracts and any other legal files and databases, especially enabling availability of contracts for Finance team and auditors, as well as data to effect
- Support CLM tool for the international commercial contracts, including management of intake questions, initial review of contracts, and signature routing
- Works with Legal team members as well as cross-functional stakeholders (e.g., customer success, sales), to identify opportunities to enhance workflows while simultaneously managing internal operations
- Support ad-hoc projects and maintain contract and other legal documentation metadata for compliance and audit purposes
- Provides training and support on the CLM and other aspects of commercial contracting operations
- Support with insurance renewals, including tracking of policies, COI, notices to insurers and/or brokers, and gathering information required for review of policies
- Support with filling out and responding on various third-party forms, questionnaires, KYC documentation requests, develop a playbook for recurring questions
- Keep current on the latest legal operations industry trends and developments and provide support to legal team members and internal clients
- Help manage engagements with legal services providers and cost-trsacking
- Partake in any other legal process or workflow development activities
Our take
In the United States, millions of people suffer from mental illness each year - a figure which is unfortunately on the rise - and research suggests that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year. Lyra Health is one company out to tackle these issues head-on, by delivering mental health care for employees.
Lyrah Health is seen as a key player alongside other online mental telehealth platforms, which include Calm, Genoa, and Talkspace. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression, and substance use disorder. Coaching is also offered as a preventative measure.
Lyra Health boasts a 90% satisfaction rate across its more than 2.2 million members, demonstrating the impact that its products can have on wellbeing. In 2022, Lyra announced its acquisition of ICAS World, an international provider of employee assistance programs. Its global network includes over 1,500 companies and 6.3 million users across more than 155 countries, which should give Lyra smooth inroads into global markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- Generous compensation, 401k, and equity options
- Four weeks of vacation and paid holidays
- Tech stipend
- Monthly Uber Eats and NatureBox credits
Company values
- Mind Yourself - We nurture our personal values and take time to learn the skills we teach our clients.
- Look inwards - We have the courage to look inwards and embrace how we can improve.
- Follow the Science - We are guided by facts and are committed to publishing our results.
- Tackle Hard Problems - We embrace challenges that others shy away from.
- Listen Harder - We make better decisions by seeking other opinions and having a real dialogue.
- Show Your Cards - We take the time to share context, making transparency a hallmark of our culture.
- Put Clients First - We work with purpose to make a tangible impact on people in need.
Company HQ
Downtown, Burlingame, CA
Articles
Leadership
David Ebersman
(Co-Founder & CEO)Member of the Board of Directors at Momentive-AI. Former Equity Research Analyst at Oppenheimer & Co. Was CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
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