Director of Solutions Engineering, Culture Amp
$220-260k
+ Equity
More information about location
Platform for staff surveying & analytics
Job no longer available
Platform for staff surveying & analytics
501-1000 employees
Job no longer available
$220-260k
+ Equity
More information about location
501-1000 employees
Company mission
To build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- 8+ years of experience in a Solutions Engineering or related role, preferably within the HR technology space
- Demonstrated expertise in Performance Management, Engagement, and People Analytics, including data flows, orchestration, and integrations
- Proven ability to lead customer-facing technical discussions and tailor solutions to enterprise needs
- Strong leadership skills with experience managing or mentoring team members
- Exceptional ability to simplify complex technical problems and translate them into business value
- Experience working in a pre-sales environment, including RFP processes and executive presentations
- Passion for innovation and continuous improvement in customer-centric solutions
What the job involves
- As the Solutions Engineering Director, you will play a pivotal role in establishing and scaling Culture Amp's global Solutions Engineering function
- You will lead a team of high-impact sales engineers focused on accelerating time to value, mitigating churn, and driving competitive differentiation within the enterprise and larger mid-market segments
- By bridging technical expertise with business value alignment, you will shape how our customers experience our platform, from pre-sales to implementation and ongoing success
- This is an opportunity to build a new team and function from the ground up, partnering closely with Sales, Customer Success, Product, and Marketing to deliver customer-centric solutions and drive measurable outcomes
- Your contributions will directly impact customer retention, close rates, and lifetime value, all while helping Culture Amp maintain its leadership position in the competitive HR tech space
- Hire, onboard, and manage a team of Solutions Engineers with a mix of technical and consultative expertise
- Define clear roles and responsibilities, ensuring alignment with cross-functional partners (Sales, Product, and Customer Success)
- Provide ongoing coaching and development opportunities to help team members excel in their roles
- Partner with Sales to lead complex, tailored product demos and value discovery workshops for enterprise and mid-market prospects
- Act as a trusted advisor, aligning customer needs with Culture Amp’s solutions while demonstrating our competitive differentiation
- Collaborate with Customer Success to ensure a seamless transition from pre-sales to implementation, focusing on measurable outcomes and quick wins
- Develop foundational assets, including discovery frameworks, onboarding plans, and playbooks for scalable and repeatable success
- Create vertical-specific value propositions, technical demonstrations, and customer success stories tailored to strategic markets
- Certify Account Executives on self-service demo capabilities for smaller accounts while maintaining a focus on complex enterprise engagements
- Establish and track KPIs such as time to value, customer retention rates, close rates, and customer lifetime value
- Leverage data-driven insights from customer engagements to inform opportunities for product improvement and innovation, creating a feedback loop with the Product team
- Partner with Product to influence roadmap by aligning customer feedback with strategic GTM priorities
- Lead pilot initiatives for strategic accounts and vertical-specific GTM campaigns, iterating on feedback to optimize results
- Build and maintain a repository of technical documentation, best practices, and enablement materials
- Ensure proper solution scoping for implementation, aligning technical integrations to increase customer stickiness
- Partner with Revenue Operations to prioritize accounts, leveraging tools like 6Sense for strategic targeting
Our take
The so-called ‘Great Resignation’ highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It differentiates itself through a team of “People Scientists" - organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients.
Culture Amp's unique insights have made major impacts inside boardrooms globally, but lately the company has seen slowing growth and persistent losses (as workplaces shift from culture and DEI). Despite this, the founder and former CEO insists the Unicorn is in a great place to continue pushing its mission, even in this more difficult economic environment.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$85.7m
SERIES E
Total funding: $283m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company HQ
London, UK
Leadership
Didier Elzinga
(Co-Founder & Executive Chairman)Former CEO of the company. Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(Co-Founder & CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Co-Founder & Board Member)Former CPO of the company. Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
Caroline Rawlinson
(CEO)Began as Chief Financial and Operational Officer in 2024, becoming CEO in 2026. Previously CFO then COO of MYOB, CFO at Trade Me and Formica Asia.
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