Operations Engineer, Oscar Health
$106.8-140.2k
Plus annual performance bonuses
3 days a week in office
Digital healthcare insurance
Posted today
Digital healthcare insurance
1001+ employees
Posted today
$106.8-140.2k
Plus annual performance bonuses
3 days a week in office
1001+ employees
Company mission
To make a healthier life accessible and affordable for all.
Role
Who you are
- A technical bachelor’s degree or 4 years of commensurate experience
- 3+ years of experience in a technical role (QA analyst, PM, operations analyst, financial engineering, or industrial engineering)
- 1+ years of SQL experience
- 1+ years of experience in Python or similar programming languages (Java, C#, etc.)
Desirable
- An academic and/or professional background in coding, math, statistics, or data science
- Experience working in dynamic environments, including but not limited to start-up experience
What the job involves
- The Operations Engineer I role builds, tests, and implements data and technical solutions, focusing on creating efficiency and scale through technology and automation of Oscar’s infrastructure and underlying logic for core insurance functions
- You will report to the Manager, Operations Engineering
- Own the development-to-production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar’s regulatory or strategic needs
- Consult and collaborate on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities
- Develop technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new or improved tooling, and data quality and integrity needs
- Catch, respond to, and resolve issues, errors, and escalations through investigation to produce insights for short-, medium-, and long-term technology-enabled solutions
- Partner closely with other departments to structure and operationalize the next generation of health insurance operations
- Support urgent operational needs through an on-call rotation; identify and drive resolution of production issues
- Comply with all applicable laws and regulations
- Perform other duties as assigned
Our take
The US healthcare system is the world's largest and most expensive, but has health outcomes worse than other advanced economies. Oscar Health is focused on building a system of healthcare that is completely centered around its members' experience, offering direct-to-consumer insurance, with digital tools such as a virtual care experience forming a key part of the company’s business model.
Oscar is the first health insurance company built around a full stack technology platform. It gained a competitive edge by launching the "My Identity" functionality in 2021, that demonstrated a huge step for diversity and inclusion in healthcare, enabling users to input their names, pronouns and gender identity. It also provides access to health providers that will understand a user's language, race, ethnicity, and health situation, showcasing the company's focus on optimizing member experiences.
The company has secured good funding in the past, and expanded into new markets and states since its launch. This has fuelled growth and supported ventures such as its Culturally Competent Care Grant Program. An upcoming market expansion forms a key part of the company's plans to "more than double" membership by 2027.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2020
$140m
LATE VC
Jun 2020
$225m
LATE VC
Total funding: $1.5bn
Company HQ
Hudson Square, New York, NY
Leadership
Mario Schlosser
(Co-Founder & President of Technology)Started their career at McKinsey where they were a Fellow Senior Associate. Founded Vostu where they held the Chief Scientist role before co-founding Oscar Health.
Mark Bertolini
(CEO)Previously Co-CEO at Bridgewater Associates, Chairman and CEO at Aetna as well as EVP at Cigna and Nylcare Health Plans.
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