Senior Strategic Account Manager, Socure
$145-160k
+ Incentive bonus + Equity
Digital ID verification & fraud protection
Open for applications
Digital ID verification & fraud protection
201-500 employees
Open for applications
$145-160k
+ Incentive bonus + Equity
201-500 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- BA/BS required
- Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role
- Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners
- A proven track record of quota achievement and demonstrated career stability
- Excellent communication and presentation skills
- Attention to detail, strong organizational skills, and a bias for action
- A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances
- Salesforce knowledge
- SaaS background
- Analytical capabilities and the ability to tell a story with data
What the job involves
- We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major financial existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services
- Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function
- Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization
- Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts
- Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs
- Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections
- Act as an escalation point for renewals strategy, critical account issues, and ongoing account planningAnalyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage
- Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses KYC (Know Your Customer), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers, and prevent online fraud. In addition, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity, and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalize on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Articles
Leadership
Johnny Ayers
(CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
Share this job
View 15 more jobs at Socure