Principal Product Manager, Soda Health
Merchants & Payments
$192.8-203.6k
+ Discretionary bonus and equity
More information about location
Social justice healthcare technology
Be an early applicant
Social justice healthcare technology
21-100 employees
Be an early applicant
$192.8-203.6k
+ Discretionary bonus and equity
More information about location
21-100 employees
Company mission
To eliminate health inequities and create a healthier America.
Role
Who you are
- 3-7+ years of experience in software product positions in a technology, healthcare, retail, and/or fintech setting; B2B2C SaaS experience is a plus; must be able to work independently
- Strong understanding of how card payment processing and/or merchant technologies (e.g., POS systems, EMR systems, etc.) work; a successful candidate will have demonstrated experience delivering solutions in these areas
- Strong analytical and problem-solving skills who can blend knowledge of product and technology to develop and execute a product roadmap; proven method of keeping up with new requests, distilling asks to feature sets, and breaking them down into a roadmap and backlog
- Experience in a start-up or growth-stage business, with familiarity using project management tools (e.g., Jira) and virtual collaboration platforms (e.g., Miro); demonstrated success working cross-functionally to deliver results on-time and on-budget with delightful user experiences; experience with SQL and self-serving to unlock data insights is a plus
- Ability and willingness to dive into both minute details and strategic plans with excitement and fervor; you enjoy questions about operational specifics and long-term visions and have calibrated your ability to be a strong thought leader and ask the right questions
- Self-starting builder/operator who is results-oriented, can embrace ambiguity, and thrive in a fast-paced environment with critical deadlines; you have a bias for action and want to roll up your sleeves to solve a myriad of problem sets – whether tactical, strategic, or product related
- Strong communicator and relationship cultivator who can successfully influence and partner with various levels of the organization and key external stakeholders; a high level of emotional intelligence is a must, alongside the ability to set clear project team direction and communicate effectively with various stakeholder groups
- Commitment to building a diverse culture that is highly collaborative, strives to set and achieve goals together and embraces transparency, innovation and accountability
- A clear passion for, if not experience in, addressing health inequities
- Bachelor’s degree or similar experience strongly preferred
What the job involves
- Reporting to the Director of Product, you will help define and build new products at a fast-growing health-tech startup
- This includes gathering requirements, working through complex details, creating timelines, and delivering clarity from ambiguity, all while maintaining a focus on our end users
- Developing alignment between internal stakeholders and external partners will be a regular occurrence to ensure the successful end-to-end deployment of new products
- You will be focused on helping build out our payments products and ensuring Soda Health is able to deliver benefits to members effectively with every transaction
- Working within an organization created at the intersection of health care, retail and financial technology, no two days will look the same
- Work closely with stakeholders in the payments ecosystem (issuing bank, processor, payment networks, card manufacturer, etc.) and merchant partners (retailers, fulfillment partners, healthcare providers, etc.), melding their capabilities with ours to create a superior product and user experience
- Research and write product user stories and rough user interfaces to assist with development efforts; scope and solution for key areas on the Merchants and Payments roadmap such as new funding sources, benefits integrity, additional payment modalities, expanded merchant types, etc
- Define requirements, scope, and acceptance criteria for features while operating within typical constraints (e.g., time, resources, etc.); ensuring our payments technology provides accuracy and access for our end users with every transaction
- Manage the product lifecycle, roadmap, and backlog for various features based on customer / stakeholder needs and Soda Health’s strategic vision; act as accountable and responsible for features being delivered on-time and with exceptional quality
- Serve as Soda Health’s subject matter expert (SME) in your areas of ownership, and act as a key stakeholder for customer feedback, stakeholder questions, and system troubleshooting
- Collaborate with Engineering teams during sprints to deliver solutions in an Agile manner; set sprint priorities and goals in partnership with GM of Merchants and Payments
- Lead product rollout tasks, driving relevant configuration, testing, and analytics functions; ensure solutions are ready for commercialization and operational scale with relevant teams
- Oversee communication with internal stakeholders, external partners, and customers to ensure alignment on expectations, process, and timelines; handle related feature go-live considerations, such as external solutioning / integration sessions and similar activities
Our take
Between 80% and 90% of a person’s health is determined by environmental and behavioural factors. These Social Determinants of Health (or SDOH) are what Soda Health aims to address, setting out to create more equitable styles of health benefits and ensure better health across social borders.
It works by changing the way health benefits are claimed, offering members a sort of pay-as-you-go benefits credit card. What's covered here are things not traditionally included among health benefits, which are impacted by wealth inequity, the ability to buy nutritional foods or over-the-counter medicines, and limited access to transportation for healthcare appointments.
It’s an interesting model, and not one which has many directly comparable competitors. But the concept of HealthTech for SDOH is an overcrowded market, and Soda Health's $50 million in Series B funding awarded in 2024 will help it stand firm against larger start-ups like Unite Us or Cityblock.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Dec 2024
$50m
SERIES B
Sep 2022
$25m
SERIES A
Total funding: $81m
Company benefits
- Equity
- Medical, Dental, and Vision with 90% paid employer premium contributions for all tiers
- 100% Employer Paid Short-Term & Long-Term Disability
- 100% Employer Paid Basic Life Insurance Policy
- Employee Assistance Program (EAP)
- 401k Program
- Unlimited PTO
- Paid Holidays
- Flexible Work Schedule within Core Hours
Company HQ
Keystone, FL
Leadership
Robby Knight
(Co-Founder & CEO)Formerly a consultant at Trideate Consulting Group and 8760. They also worked in a number of different roles at Walmart, including Director of Healthcare Strategy and Head of Consumer Health Innovation.
Daryl Risinger
(Co-Founder & President)Previously worked as CEO of Salus Innovation, and as VP and Chief Growth Officer for Health and Wellness at Walmart. They were also Senior Vice President of Marketing and Product Development at Concentra.
Chris Brown
(Co-Founder & CTO)Former CTO of Aurora Investment Management and Backstop Solutions Group. They were VP of a number of departments at Rally Health over 7 years, and still advise part-time time at OneVillage.
Jared Dauman
(Co-Founder & Chief of Payments)Prior to Soda Health, they were an Associate in Digital Health, and a Senior Category Specialist in Health and Wellness at Walmart.
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