Enterprise Implementation Technical Consultant, Shift4

Salary not provided

Google Sheets

Mid and Senior level

Remote in Canada, US

More information about location

Simplifying complex payment ecosystems

Open for applications

Simplifying complex payment ecosystems

1001+ employees

FintechB2BPayments

Open for applications

Salary not provided

Google Sheets

Mid and Senior level

Remote in Canada, US

More information about location

1001+ employees

FintechB2BPayments

Company mission

To empower our partners and customers with a complete payment solution featuring the most secure, reliable, and fastest payment network available, backed by best-in-class technology and support.

Job

Company

Role

Who you are

Experience with architecture and configuration of enterprise software
Ability to read technical documentation and logs
Demonstrated consulting skills
Capable of driving process improvement
Strong interpersonal skills
Ability to work with clients and partners to build a sense of shared ownership and minimizes potential resistance
High degree of initiative, motivation, and problem-solving skills
Ability to be flexible and adapt to change in a complex global organization
Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills
High degree of initiative, accuracy, efficiency, and attention to detail
Ability to maintain a positive attitude under stressful circumstances
Ability to maintain confidentiality when dealing with proprietary information
Demonstrable record in successful large-scale enterprise software implementation
Bachelor's degree in Computer Science, IT or 4+ years of related experience
Previous consulting or participation in large-scale enterprise projects
2+ years in the IT industry
2+ years experience in POS, payments or related technologies a plus
Hospitality experience a plus
Working knowledge of Google Sheets and Google Docs a plus

What the job involves

On-site implementation of live systems and conducting staff training of products
Train customers on the VenueNext suite of applications
Perform Site Surveys to gather information on stadiums and arenas
Ensure solutions meet the specification of the customer requirements and verify requirements are met
Be a subject matter expert on S&E POS and payments products, both software and hardware
Review menu configurations with customers before the Implementation team arrives on site to ensure each customer is satisfied with their setup
Ensure follow-up and resolve issues arising from workshop sessions and/or related to business processes and system functionality intermittently
Maintain product labs and assist in issue reproduction and research
Stay Current on job related equipment, procedures and information via attendance of critical meetings and team stand-ups
Managing Travel Expense Reports and following company Travel Policy

Our take

An industry leader in integrated payment processing, Shift4 serves markets across North America, Europe and Asia. Its fintech solutions simplify complex payment ecosystems and power billions of transactions a year across many industries.

With hundreds of thousands of customers, Shift4 has developed hundreds of payment methods and processes a staggering $260 billion annually. Its clients include a large number of professional sports team globally, as well as colleges and entertainment venues.

Interestingly for a company so far-reaching, the 1994-founded Shift4 only opened its stock with an IPO in 2020. Since then, it has established partnerships with companies such as the Minnesota Vikings American football team and software point-of-sale company Ingenico. This exemplifies the diversity of Shift4’s impressive client base.

Steph

Company Specialist at Welcome to the Jungle

Insights

Few candidates hear
back within 2 weeks

Glassdoor (3.4)

Trustpilot (4.1)

Company

Funding (1 round)

Aug 2000

$7.3m

EARLY VC

Total funding: $7.3m

Company HQ

Center Valley, PA

Articles

Minnesota Vikings Select Shift4 to Power Payments at U.S. Bank Stadium

Phos Partners with Shift4 to Bolster Merchant Acquiring Capabilities Across Europe

Leadership

Jared Isaacman

(CEO)

Also the CEO of Harbortouch and Postec, and Founder of Draken International.

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