Sales Development Representative, FareHarbor

$55.9-93.2k

Salary Range: Year 1 Earning Potential: $55,901-$93,170 (Base Compensation Range: $18.81/hour-$31.35/hour)

Entry and Junior level

Boston

More information about location

Office located in Cambridge, MA

Booking solutions for tour operators

Open for applications

Booking solutions for tour operators

501-1000 employees

HospitalityB2BTravelInternal toolsTicketingSaaS

Open for applications

$55.9-93.2k

Salary Range: Year 1 Earning Potential: $55,901-$93,170 (Base Compensation Range: $18.81/hour-$31.35/hour)

Entry and Junior level

Boston

More information about location

Office located in Cambridge, MA

501-1000 employees

HospitalityB2BTravelInternal toolsTicketingSaaS

Company mission

To make experiences better for everyone.

Job

Company

Role

Who you are

Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace
Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated
Excellent organization and time-management skills
Cool under pressure with the ability to balance / execute multiple priorities
Professionalism in all business interactions across all communication channels
A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into your day-to-day routine
Ideally suited for individuals who are motivated by financial success and rewards
Bonus: Willingness to travel for industry events & conferences

What the job involves

The Sales Development Representative (SDR) is a foundational member of FareHarbor’s outbound go-to-market engine, responsible for generating top-of-funnel pipeline through proactive outreach into target accounts
SDRs work closely with Account Executives to book qualified product demos, contributing directly to overall revenue growth
This role is designed for high-output, early-career sales professionals who are passionate about prospecting and energized by creating new business opportunities
The SDR team serves as a key driver of pipeline generation as we scale Field Sales and territory-based coverage
Our team works hard and we have fun along the way
We talk shop on our clients' boats on a sunset cruise, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces
Our clients are in the memory-making business and we enable those dreams!
Execute high-volume outbound campaigns, primarily via cold calls, with messaging targeted to different regions and verticals
Manage your lead pool and lead flow through prospecting tools (i.e. CRM, LinkedIn, email, etc) with thoughtful, relevant messaging for different systems and personas
Schedule qualified product demos for Account Executives, with a consistent show rate
Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers, as well as internal collaboration with Marketing, Sales, Operations, etc
Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
Monitor your individual sales performance and implement strategies to maximize productivity and results
Be a true team player who is willing to go the extra mile to deliver exceptional results for our prospective clients

Our take

Most holiday-goers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses and, over a decade, has brought thousands of them onto the books.

Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.

This put FareHarbor in a strong position, enabling it to focus on customer acquisition (and insulating it somewhat from wobbles in the hospitality sector.) A 2025 global integration with Booking.com sees FareHarbor's network of operators gain direct reach to millions of travellers, while allowing Booking.com to expand its attractions offering.

Freddie

Company Specialist at Welcome to the Jungle

Insights

8% employee growth in 12 months

Glassdoor (3.4)

Trustpilot (4)

Company

Funding (1 round)

May 2015

$0.2m

SEED

Total funding: $0.2m

Company HQ

Grachtengordel-Zuid, Amsterdam, Netherlands

Leadership

Andrea Carini

(CEO)

Formerly VP of Product Development at Otrium, spent 9 years in Product at Booking.com, and was Head of Product Management at YOOX NET-A-PORTER GROUP.

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