Site Reliability Engineer, Writer

• Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
• Deep understanding of system architecture and infrastructure design to ensure high availability and performance
• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
• Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
• Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
• Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
• Ability to lead and mentor junior engineers in best practices for reliability and system optimization
• Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
• Proactive approach to identifying and mitigating potential system failures and performance bottlenecks

Desirable

• We are looking for a foundational member of the Cloud Infrastructure team at Writer
• This role will involve contributing to the development and implementation of our Site Reliability Engineering (SRE) program
• The ideal candidate will ensure the reliability, scalability, performance, and security of Writer’s critical systems, taking a proactive approach to guarantee that our high-ROI products reach our customers seamlessly
• Lead the design, implementation, and maintenance of Writer, Inc.’s cloud infrastructure to ensure high availability and performance
• Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
• Automate infrastructure provisioning and management using Terraform & Python
• Collaborate with development teams to optimize cloud resources and enhance system reliability
• Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
• Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
• Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
• Ensure the security and compliance of our systems, adhering to industry standards and regulations
• Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
• Stay current with emerging technologies and industry trends to continuously improve our site reliability practices

• Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
• Flexible location and schedule options
• Competitive parental leave policy
• Company stock options
• 401k plan with employer contributions
• Learning and development stipend
• Generous PTO
• Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
• SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco

Total funding: $326m

AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.