Lead Site Reliability Engineer, Writer
+ Stock options
AI writing assistant
Be an early applicant
AI writing assistant
201-500 employees
Be an early applicant
+ Stock options
201-500 employees
Company mission
To bring generative AI to the enterprise.
Role
Who you are
- The ideal candidate will ensure the reliability, scalability, performance, and security of Writer’s critical systems, taking a proactive approach to guarantee that our high-ROI products reach our customers seamlessly
- Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
- Deep understanding of system architecture and infrastructure design to ensure high availability and performance
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
- Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
- Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
- Ability to lead and mentor junior engineers in best practices for reliability and system optimization
- Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
- Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
Desirable
- Software engineering expertise
- Terraform
- Python
- Kubernetes
- Scala
- AWS/GCP
What the job involves
- We are looking for a foundational member of the Cloud Infrastructure team at Writer
- This role will involve contributing to the development and implementation of our Site Reliability Engineering (SRE) program
- Lead the design, implementation, and maintenance of Writer, Inc.’s cloud infrastructure to ensure high availability and performance
- Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
- Automate infrastructure provisioning and management using Terraform & Python
- Collaborate with development teams to optimize cloud resources and enhance system reliability
- Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
- Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
- Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
- Ensure the security and compliance of our systems, adhering to industry standards and regulations
- Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
- Stay current with emerging technologies and industry trends to continuously improve our site reliability practices
Our take
AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.
This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.
While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings as well as an impressive $100 million Series B awarded in 2023, the company is well-placed to seek further success into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2024
$200m
SERIES C
Sep 2023
$100m
SERIES B
Total funding: $326m
Company benefits
- Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
- Flexible location and schedule options
- Competitive parental leave policy
- Company stock options
- 401k plan with employer contributions
- Learning and development stipend
- Generous PTO
- Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
- SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
Company values
- Connect: Writer’s success depends on the strength of our relationships. We strive to understand and respect each other on a human level.
- Challenge: We don’t shy away from conflicting points of view. The more diverse the perspectives, the better. Each and every Writer contributor is encouraged to question, challenge, and propose ideas across the business.
- Own: Regardless of role, we’re all owners. We strive to create an impactful, enduring company by building processes and owning outcomes.
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
May Habib
(CEO)Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.
Waseem Alshikh
(CTO)Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.
Salary benchmarks
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