Senior IT Systems Engineer, Sonatus

• Ideal candidates should have in-depth data center server, networking and cloud architecture and application experience
• Individuals should be a meticulous organizer, excellent communicator with a positive, can-do attitude and be able to adapt quickly to a fast-paced environment
• Possess an aptitude to troubleshoot various systems and network problems. A team player, yet able to work independently and prioritize accordingly
• Minimum with a Bachelor’s degree in Computer Information Systems or related IT specialization with 5-8 years of working experience in providing IT support in a production environment
• Hands on production experience with Ubuntu Linux, Microsoft Windows, Microsoft Server and MacOS
• Ability to automate operational tasks with tools like Ansible
• Experience with scripting in Bash, Python or any other language
• Experience with virtualization such as VMware ESXi, any public cloud (AWS, GCP, Azure), Docker and/or Kubernetes
• Must have hands-on experience in supporting and managing Google Workspace and Office 365
• Knowledge of Identity Management (IAM/PAM) concepts
• Hands on experience with common networking concepts such as IPv4, IPv6, DHCP, DNS, SNMP, SMTP, PXE, TFTP, SSH, RDP, VNC and LDAP
• Ability to participate in multiple projects simultaneously and prioritize effectively, handle assigned tasks with minimal supervision
• Team player, resourceful, able to work under pressure
• Must be willing to work onsite and reside within driving distance to our Sunnyvale office
• Excellent written and verbal communication; and presentation skills

Desirable

• This position will oversee and support the day-to-day operation of servers and networks, ensuring reliable performance and data integrity in local area networks (LANs), wide area networks (WANs)
• Develop and maintain intranets, manage user accounts, define and implement Disaster Recovery procedures
• Build and manage engineering servers and workstations
• Manage IAM systems including LDAP and Single Sign on
• Monitor system and network performance to ensure reliability
• Analyze performance metrics and logs to identify bottlenecks, optimize resource usage, and troubleshoot issues
• Perform vulnerability assessments and apply necessary security patches and updates
• Regularly assess existing processes and tools, identifying areas for improvement and optimization
• Perform backup and recovery operations