Sales Operations Manager, Vestwell
$90-110k
+ Bonus Pool + New Hire Equity
Digital recordkeeping platform for 401(k) plans
Open for applications
Digital recordkeeping platform for 401(k) plans
201-500 employees
Open for applications
$90-110k
+ Bonus Pool + New Hire Equity
201-500 employees
Company mission
To make managing retirement investments cheaper, simpler and safer.
Role
Who you are
- We are seeking a dynamic and detail-oriented Sales Operations Manager to join our team at Vestwell
- This is an exciting opportunity for a strategic thinker who thrives in a fast-paced environment and is passionate about driving operational excellence across sales teams
- Bachelor’s Degree or equivalent experience
- 4+ years of relevant experience in sales operations, revenue operations
- Advanced Excel, PowerPoint, Google sheets and Google slides skills
- Experience with Salesforce CRM
- Comfortable analyzing large data sets and using insights to make informed decisions
- Familiarity with sales concepts and metrics
- Understanding of basic financial principles and terminology
- Excellent organization and follow up skills
- Ability to thrive in a dynamic and fast paced startup environment
- Intellectual curiosity and a willingness to learn
What the job involves
- The Sales Operations team at Vestwell is growing to meet the needs of our scaling organization, playing a critical role in driving our firm’s objectives forward
- As manager, you will serve a vital role in the team’s link between Sales Effectiveness Leadership, Revenue Operations, Marketing, and our various Sales Teams
- As Manager, you will have the opportunity to serve as a leader to drive progress towards Sales Operations goals with junior resources on the team
- In this role, you will be responsible for managing a range of sales operations functions that directly impact the performance and efficiency of our sales teams
- You’ll lead the front-end sales operations team, maintain and enhance our Salesforce CRM, optimize sales processes, and ensure smooth territory planning and outreach infrastructure
- Additionally, you’ll leverage data analysis to provide actionable insights, assist with goal setting, and document best practices to streamline operations
- Front End Sales Operations Team: Manage front end sales operations team responsible for servicing ad-hoc sales team requests, proposal construction, and platform portal creation mid-funnel
- CRM Maintenance & Development: Maintain Salesforce data quality via management of continuous improvement requests with Revenue Operations. Build a streamlined and scalable program for identification, requirements writing, and roadmapping of such requests which lead to continuously improving CRM
- Sales Process Optimization: Collaborate with Sales Effectiveness Leadership, Product, Marketing, Revenue Operations, Finance and Sales to streamline processes and increase cross-team collaboration
- Territory Planning & Maintenance: Manage Vestwell’s multi-channel territory management model and tech stack, working closely with sales leaders to align on changes and drive model performance
- Architect Outreach Infrastructure: Lead in planning and producing advanced dynamic sequences which form the backbone of scalable lead funnel sales activity throughput
- Data Analysis: Drive analysis and interpretation of data to identify trends in areas such as forecasting, conversion rates, speed to lead, and funnel performance to provide actionable insights for sales leadership in a scalable fashion
- Team Goal Planning: Work with Sales Leadership and Finance to assist in high level planning and goal setting for teams. Streamline reporting and accountable communication on progress towards these goals
- Process Documentation: Document and maintain sales processes, procedures, and best practices
Application process
- It starts the same for every candidate: getting to know the team members through 1 - 2 conversations about Vestwell, your experience, and your interests
- Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well
- Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer
- We prioritize transparency and lack of surprise throughout the process
Our take
The current landscape of 401(k) retirement plans is stagnant in comparison to the standards of financial software innovation. Vestwell offers a digital record-keeping platform that works directly with wealth management firms to help workplaces save money on their employee retirement plans. Vestwell does this by removing the friction points financial advisors and companies have in establishing and maintaining defined contribution and benefit programs.
The startup faces competition from legacy players such as Boston-based Fidelity Investments who currently keep track of almost $2 trillion in assets in the industry. Furthermore, Empower also focuses on advisor-friendly and customized web tools and functionality, presenting further competition to Vestwell.
Despite this, Vestwell is uniquely positioned to disrupt the stagnant 401(k) system, a stance only strengthened by its substantial rounds of funding through the 2020s. This has been invested into expanding platform functionality and servicing for its partners and clients, releasing two new products in September 2022 - Vestwell Flex and a TPA portal. These additions will make Third Party Administration partnerships more efficient for Vestwell customers, streamlining the recordkeeping systems necessary for such actions. Continued product updates like these will help Vestwell keep pace with its substantial competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2023
$125m
SERIES D
Jul 2021
$70m
SERIES C
Total funding: $237.5m
Company benefits
- We’re a growth stage startup with lots of exciting milestones ahead
- We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and an open vacation policy
- We have adopted a remote-hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in midtown Manhattan so everyone has a setting that is the most productive for them
- We provide our team with all the equipment they need (plus a few perks!) to work effectively remotely. Oh, and naturally we have a great 401(k) plan!
Company values
- Act like an owner - As a mission-driven company, we value our team members and prioritize employee ownership. We believe in creating an environment where each Vestweller feels empowered to support closing the retirement savings gap across the country
- Look for the better way - At Vestwell, you’ll be continuously challenged to find better solutions to address industry norms. We are on the road to revolutionizing workplace savings programs and look to our team of innovators to lead the way
- Embrace the difficult - Vestwell is on a mission to do great things, and the only way to get there is by taking on some incredibly complex challenges. We believe in embracing the difficult to ensure the largest positive impact for our industry, clients, and partner
- Help me, help you, help us - We build relationships based on trust, equality, respect, and support. Our unique blend of diverse perspectives allows us to grow authentically while sharing a common connection to our goals, mission, and vision
Company HQ
Garment District, New York, NY
Articles
Leadership
Aaron Schumm
(CEO)Studied Finance at GIES College of Business and then received an MBA from Duke. Head Equity Research at financial advisory firm Dillon Scott Securities, Product Manager at Fiserv, VP of Product Marketing at Citi.
People progressing
Joined as SVP Finance & HR in August 2017. Was made CFO in January 2020.
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