Senior Product Manager, Sage

• 3–8 years in hardware-adjacent product, systems, or program roles (e.g., Product Manager, Technical Program Manager, Systems Engineer, Operations PM, or Manufacturing liaison)
• Direct experience coordinating across engineering, operations, and product teams on complex physical products (consumer electronics, IoT, medical devices, or industrial systems)
• Strong grasp of hardware development lifecycles (concept through mass production) including cost drivers, tooling, certification, and supply chain risk
• Familiarity with software-driven hardware ecosystems (firmware, connected devices, telemetry, and cloud interfaces)
• Proven ability to synthesize technical information into business-relevant insights for executives
• Ability to synthesize market, company, and client needs into compelling strategy and roadmap
• Experience managing launches end to end from discovery, to requirements definition, GTM, and operationalization
• Systems thinker who can map dependencies across hardware, software, and business functions
• Clear, concise communicator capable of explaining hardware tradeoffs to non-technical stakeholders and keeping lock-step with stakeholders
• Operates with high autonomy and low ego
• Fast to ask questions and clarify uncertainties, and willing to be uncomfortable to gain clarity
• Values precision, accountability, and cross-functional clarity
• Comfortable bridging HQ and satellite teams without formal authority
• Understands the balance between speed, cost, and reliability in physical product delivery

Desirable

• The Senior Product Manager - Hardware is responsible for ensuring that hardware realities are accurately reflected in product planning, prioritization, and execution
• They understand how Sage devices are built, what they can do, and how hardware development affects timing, cost, and capability across the business
• They track emerging technologies and competitor moves and integrate real-world installation, user, and support feedback into Product decisions
• Draft quarterly Hardware strategy + roadmap document Partner with Hardware team, C-suite, and cross-functional leads to understand broader market, company, and client needs to develop quarterly / annual hardware product strategy and roadmap
• Represent hardware in strategic planning
• Bring hardware constraints, opportunities, and cost implications into all product workstream discussions. Provide clear inputs for decision-making around tradeoffs and prioritization
• Evaluate and route hardware-related requests
• Review new initiatives or customer asks that depend on hardware. Assess feasibility, cost, and timing, and determine whether it can be addressed through existing devices, modifications, or new designs
• Integrate market and customer insights
• Partner with Sales and Business Development to formalize how recurring customer asks, deal blockers, and field trends are captured and translated into actionable hardware lifecycle and NPD inputs
• Develop hardware vision by track emerging trends and competitors
• Follow trends in components, manufacturing methods, and market direction. Summarize relevant insights for leadership and make recommendations on adoption or defense
• Own product execution for critical hardware projects Write PRDs translating business requirements into product requirements that Systems Engineering can utilize for final hardware requirements. Collaborate with cross-functional teams (product, marketing, ops, sales) on the launch and GTM
• Manage hardware-related risks
• Stay aware of potential risks that could affect Product delivery (obsolescence, supply chain issues, MFG readiness, certifications, region constraints, etc.). Consolidate these into clear summaries and ensure Product, Operations, and Engineering have a shared view of impact and ownership
• Understand and represent internal stakeholder processes for full hardware lifecycle
• Maintain a detailed understanding of how devices are installed, supported, and maintained in the field. Ensure that empirical quality and reliability data shape design, feature prioritization, and deployment practices
• Maintain clear visibility into hardware capabilities
• Keep an updated record of each Sage device’s current and potential capabilities, including modification pathways, limitations, and dependencies. Communicate these regularly to Product, Sales, and Operations
• Coordinate across teams
• Aggregate timelines and inputs from hardware, software, operations, and support. Flag dependencies, risks, or gaps and help leadership resolve conflicts efficiently. This is NOT a project management level demand
• Align hardware timelines with other product roadmaps
• Ensure roadmaps across Hardware, Software, and Operations reflect realistic hardware timelines. Identify dependency conflicts early and recommend sequencing or resource adjustments